Chief Medical Officer, CMO - MercyOne North Iowa

Position Purpose

The Chief Medical Officer will have responsibility for MercyOne North Iowa. The Chief Medical Officer (CMO) provides service to the medical staff and hospital leadership for the local ministry in order to assist them in fulfilling their mission, plans and objectives which includes their responsibilities to the patient and the community for the provision of quality and cost-effective care. This position has impact on the quality, access to care and regulatory issues and financial outcomes of clinical and operational departments within their local ministry.

Essential Functions

• Interpersonal Skills: Articulate and clear in all communications with others. Committed to the Mission, Values and Vision of Trinity Health and demonstrates this commitment through actions. Collaborative in nature, willing to take on leadership role, approachable, facilitative with all. Creative and positive in finding solutions to the day to day as well as the global issues faced by the RHM. Mature in all actions. Seeks higher ground in all interactions particularly conflict. Creates relationships that are useful to influence and create change.
• Areas Of Expertise: Medical Care. Quality and Process Improvement. Physician Relationships. Hospital Management and operations. Utilization review/physician advisor Graduate Medical Education Decision Making
• Experience & Education: Graduate from an accredited medical school and completed an accredited residency program in a medical specialty. Board certification in field of specialty and agree to maintain such Board Certification through tenure of employment. Graduate from an accredited university with a Master's in Business Administration, a Masters in Healthcare Administration or related field is preferred.
• Physical And Mental Requirements And Working Conditions: Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Operates in a typical office environment. The area is well-lit, temperature controlled and free from hazards. Communicates frequently, in person and over the phone, with people in all locations. Hearing is needed for extensive telephone and in person communication. Manual dexterity is needed in order to operate a computer keyboard. Must be able to travel to the various Trinity Health sites as needed. Must possess the ability to comply with Trinity Health policies and procedures.

Position Accountabilities

• Provides an effective bridge between RHM management staff and facilities medical staff to create superior relationships with physicians and to secure physician input into major decisions.
• Partners with the market COO and is responsible to the regional CCO in a matrixed relationship for centralized medical staff functions such as quality, safety and utilization review and to the RHM President and other members of the Executive Team for medical directorships and operational activities related to the medical staff at the local ministry and all physician relationship activities.
• Supports the formal medical staff function at all facilities. May chair committees as is appropriate. Works closely with Medical Staff President. Holds self out as a resource in dealing with difficult medical staff decisions.
• Assists in the development and implementation of the physician Continuous Quality Improvement process throughout the local ministry, provides for the functioning and effectiveness of quality improvement systems to include internal and external operating systems that affect the delivery of physician care within the local ministry. Sets a universal standard for the delivery of patient care. Is the leader in the setting of goals and improvement plans for quality standards.
• Participates and assists in the development of plans and implementation in all service line and patient care competency development. Is a resource and influencer in the accomplishment of needed goals and strategies.
• Promotes all programs and services to referring physicians. Educates physicians and office personnel on all aspects of the local ministry. Is a resource and problem solver when service issues arise.
• Works directly with the Regional Chief Clinical Officer in bridging the clinical arena of the RHM to the development of Trinity Health standards of performance and Trinity Health policy. Creates unity among the facility medical staff and where appropriate seeks ways to collaborate and combine operations to effect greater teamwork.
• Supervises and manages the medical affairs division to ensure achievement of objectives in a cost-effective manner and to ensure the continued improvement of physician/physician, and physician/administration and physician/community relationships.
• Participates with the Senior Leadership Team of the local ministry in all Managed Care strategies and negotiations.
• Provides leadership to all of the local ministry management teams. Is a resource to them for problem solving and physician input.
• Maintains professional growth and development. Keeps up on changing trends in the healthcare business. Is a leader in providing new learning in all areas of influence.