Chief Medical Officer

About the role

The Health Plan of San Joaquin is seeking an experienced, mission-driven leader to serve as our Chief Medical Officer. This is a remote position, but candidates must reside in California within our service area to effectively support operational needs. The position requires attending monthly onsite meetings and other meetings as needed for business and community purposes.

Responsibilities

• Identifies, develops, plans and executes short, medium and long-range strategies that drive and support corporate objectives;
• Safeguards the development and implementation of associated business plans, tactics and policies;
• Ensures the development and implementation of medical management policies;
• Ensures that medical decisions are rendered by qualified medical personnel and are not influenced by fiscal or administrative management considerations;
• Collaborates with the Chief Health Services Officer in the strategic planning, implementation and oversight of the Quality Improvement and Quality Management Programs;
• Ensures that medical care provided meets acceptable medical care standards;
• Ensures that medical protocols and rules of conduct for HPSJ medical personnel are followed;
• Manages medical utilization through application of recognized medical and pharmaceutical guidelines and in collaboration internal and external stakeholders;
• Oversees the development and management of department budgets;
• Oversees accreditation and compliance activities to ensure agreed upon and mandated standards are met;
• Identifies medical delivery system quality issues; develops and oversees implementation of corrective action plans;
• Collaborates with network providers and the provider community in a manner that engenders positive relationships, provider support and network stability;
• Advises on complex, controversial and/or unique claims that are outside the realm of medical policy;
• Co-Chairs the Quality Improvement and Health Equity Transformation Committee and Chairs the Peer Review and Credentialing committee; serves on other committees as required;
• Ensures that effective collaborative work and problem-solving routines are maintained between assigned departments, and other internal and external stakeholders;
• Oversees the identification, preparation and maintenance of appropriate and required data, records and reports;
• Represents HPSJ in a manner that promotes a positive image of HPSJ in the community; serves on internal and external committees and other leadership forums;
• Promotes and maintains and ensures that direct reports promote and maintain an environment that supports HPSJ’s strategy, vision, mission and values;
• Hires, develops and retains, and ensures that line managers hire, develop and retain, a competent staff.

Requirements

• MD degree from an accredited medical school;
• Satisfactory completion of an American Council of Graduate Medical Education accredited residency program;
• At least ten years clinical experience in the practice of medicine in fields related to a managed care setting;
• At least five years clinical experience in the practice of medicine with MediCal and/or Medicare populations;
• Unrestricted, active license to practice medicine in the State of California;
• Board Certification in a medical specialty;
• Valid California driver license and reliable transportation or, the ability to obtain transportation on demand in the counties served by HPSJ if prohibited from getting a driver license due to a medically documented disability.

Qualifications

• Expert knowledge of the principles, practices and techniques of managed care, utilization management and quality;
• Knowledge of laws and regulations governing managed care;
• Expert knowledge of contemporary health issues, and the healthcare, economic or other issues affecting Medi-Cal and/or Medicare populations, providers and the underserved in San Joaquin and surrounding areas;
• Knowledge of quality improvement and utilization management procedures and techniques;
• Knowledge of the management and best practices techniques of a medical practice or office;
• Strategic mindset: Sees ahead to future possibilities and translates them into breakthrough strategies;
• Cultivates innovation: Creates new and better ways for the organization to be successful;
• Drives results: Consistently achieves results, even under tough circumstances;
• Drives engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives;
• Drives vision and purpose: Paints a compelling picture of the vision and strategy that motivates others to action;
• Courage: Steps up to address difficult issues, says what needs to be said;
• Nimble learning: Actively learns through experimentation when tackling new problems, uses both successes and failures as learning fodder;
• Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations;
• Uses Lean, Performance Improvement, Return on Investment and metrics to successfully manage the division;
• Strong skills in budget development and management;
• Communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences;
• Strong presentation skills, including the ability to tailor presentations to a specific audience, and address and interact with large groups;
• Very strong interpersonal skills, with the ability to establish and maintain effective working relationships with individuals at all levels inside and outside of HPSJ;
• Strong assessment and analytical skills, including the ability to synthesize, distill concepts, draw conclusions and identify implications;
• Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems;
• Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities;
• Plans and aligns: Plans and prioritizes work for self and others to meet commitments aligned with organization goals;
• Very strong project management skills, with the ability to function as a sponsor and owner on complex projects; a track record of successful large project implementations;
• Very strong collaboration skills with demonstrated ability to create and foster a collaborative work environment, maintain effective, high-performance teams, and organize people and resources to solve problems and identify business opportunities;
• Strong customer service skills;
• Ensures accountability: Holds self and others accountable to meet commitments;
• Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results;
• Ability to speak and be understood in English;
• Ability to handle confidential information with appropriate discretion.

Skills

• Knowledge of laws and regulations governing managed care;
• Expert knowledge of contemporary health issues, and the healthcare, economic or other issues affecting Medi-Cal and/or Medicare populations, providers and the underserved in San Joaquin and surrounding areas;
• Knowledge of quality improvement and utilization management procedures and techniques;
• Knowledge of the management and best practices techniques of a medical practice or office;
• Strategic mindset: Sees ahead to future possibilities and translates them into breakthrough strategies;
• Cultivates innovation: Creates new and better ways for the organization to be successful;
• Drives results: Consistently achieves results, even under tough circumstances;
• Drives engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives;
• Drives vision and purpose: Paints a compelling picture of the vision and strategy that motivates others to action;
• Courage: Steps up to address difficult issues, says what needs to be said;
• Nimble learning: Actively learns through experimentation when tackling new problems, uses both successes and failures as learning fodder;
• Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations;
• Uses Lean, Performance Improvement, Return on Investment and metrics to successfully manage the division;
• Strong skills in budget development and management;
• Communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences;
• Strong presentation skills, including the ability to tailor presentations to a specific audience, and address and interact with large groups;
• Very strong interpersonal skills, with the ability to establish and maintain effective working relationships with individuals at all levels inside and outside of HPSJ;
• Strong assessment and analytical skills, including the ability to synthesize, distill concepts, draw conclusions and identify implications;
• Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems;
• Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities;
• Plans and aligns: Plans and prioritizes work for self and others to meet commitments aligned with organization goals;
• Very strong project management skills, with the ability to function as a sponsor and owner on complex projects; a track record of successful large project implementations;
• Very strong collaboration skills with demonstrated ability to create and foster a collaborative work environment, maintain effective, high-performance teams, and organize people and resources to solve problems and identify business opportunities;
• Strong customer service skills;
• Ensures accountability: Holds self and others accountable to meet commitments;
• Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results;
• Ability to speak and be understood in English;
• Ability to handle confidential information with appropriate discretion.

Benefits

Competitive salary
Robust and affordable health/dental/vision with choices in providers
Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays including employee’s birthday, and 9 paid holidays)
CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan
Two flexible spending accounts (FSAs)
Employer-Paid Term Life and AD&D Insurance
Employer-Paid Disability Insurance
Employer-Paid Life Assistance Program
Health Advocacy Supplemental medical, legal, identity theft protection
Access to exclusive discount mall
Education and training reimbursement in addition to employer-paid elective learning courses.
A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do.
A shorter commute – if you’re commuting from the Central Valley to the Bay Area.
Visibility and variety – you have a chance to work with people at all levels of the organization, and work on diverse projects.

Pay

Competitive salary based on experience and qualifications.

Schedule

This is a remote position. Must reside in California within our service area to effectively support operational needs. Must be able to attend monthly onsite meetings, and other meetings as needed for business and community purposes.