Chief Information Security Officer

Wells Fargo is seeking a Business Relationship Support Associate within Global Payments & Liquidity (GPL) as part of Enterprise Functions.

Responsibilities

• Share leadership role with managers to oversee a complex portfolio of customer accounts
• Identify opportunities for process improvements within the portfolio
• Review and analyze the decision process for customer accounts
• Verify compliance and report identified issues for resolution
• Present recommendations to resolve issues and exercise independent judgment
• Develop expertise in the policies, procedures, and compliance requirements
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing knowledge of function, policies, procedures, and compliance requirements

Requirements

• 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Qualifications

• Treasury Management Dedicated Client Services experience
• Treasury Management products and services experience
• Ability to utilize Treasury Management Tools and Applications (e.g., UAM, Service View, Hogan)
• Strong personal leadership skills, including initiative, accountability, and the ability to inspire and motivate others
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Intermediate Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to work effectively in a team environment and across all organizational levels; flexibility, collaboration, and adaptability are important
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast-paced, deadline-driven environment

Job Expectations

• This position offers a hybrid work schedule
• Ability to travel up to 10% of the time
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired

Locations: 100 North Main Street - Winston Salem, NC; 1525 W WT Harris Blvd - Charlotte, NC