Chief Information Officer

About the Role

The Chief Information Officer (CIO) is an enterprise business executive who provides strategic leadership for all technology, data, digital, cybersecurity, and artificial intelligence functions across Living Spaces. This role shapes and executes an enterprise technology strategy that enables business growth, operational excellence, innovation, workforce productivity, and exceptional guest experience.

The CIO partners closely with executive and operational leaders to align technology investments with company priorities, drive enterprise transformation, and deliver secure, scalable, and resilient technology solutions across retail stores, eCommerce, supply chain, manufacturing, delivery, and corporate operations. The role focuses on developing high-performing leaders, building organizational capability, and leveraging emerging technologies, data, automation, and AI to create measurable business value and strengthen competitive advantage.

Responsibilities

• Provide meaningful contributions to enterprise strategy, growth initiatives, and business planning.
• Develop and execute a technology, data, and digital vision that enables Living Spaces' strategic objectives and operational priorities.
• Ensure the reliability, security, scalability, and performance of all technology platforms supporting stores, eCommerce, supply chain, manufacturing, delivery, and corporate functions.
• Partner with business leaders to identify and implement technology solutions that improve operational efficiency, productivity, and the guest experience.
• Lead enterprise cybersecurity, risk management, business continuity, and disaster recovery programs to protect company assets and operations.
• Establish governance, performance metrics, and accountability processes to ensure technology investments deliver measurable business value.
• Maintain a strong external network and awareness of emerging technology, retail, consumer, and digital trends to anticipate future opportunities and sustain competitive advantage.
• Simplify systems, processes, and technology architectures to reduce complexity, improve effectiveness, and support long-term scalability.
• Build, develop, and retain a high-performing technology leadership team while creating succession depth and strengthening leadership capability at all levels.
• Oversee organizational design, succession planning, talent development, performance management, and overall effectiveness of the technology organization.
• Manage technology budgets, vendor relationships, and capital investments to ensure responsible stewardship of resources and achievement of business objectives.
• Lead enterprise-wide digital, data, artificial intelligence, and operating model transformation initiatives that drive business growth, innovation, workforce productivity, customer experience, and measurable enterprise value.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field required; master’s degree preferred.
• Minimum of 15 years of progressive technology leadership experience, including at least 10 years leading large-scale enterprise technology organizations.
• Significant retail industry experience required.
• Prior experience as a Chief Information Officer (CIO), Chief Technology Officer (CTO), Senior Vice President, or Vice President of Technology within a retail organization preferred.
• Proven experience leading enterprise technology transformation, digital initiatives, cybersecurity programs, and large-scale operational technology environments.
• Experience supporting omnichannel retail environments including stores, eCommerce, distribution, delivery, and corporate operations.

Skills

• Strong business acumen with the ability to connect technology investments to business outcomes.
• Deep understanding of retail operations and omnichannel commerce.
• Demonstrated executive leadership, communication, and influencing skills.
• Strong strategic planning, organizational development, and change leadership capabilities.
• Expertise in enterprise applications, infrastructure, cybersecurity, data platforms, and digital technologies.
• Ability to evaluate emerging technologies and implement practical business solutions.
• Strong financial management, vendor management, and contract negotiation skills.
• Proven ability to simplify complex environments and execute transformational change.
• Excellent coaching, mentoring, and talent development capabilities.
• Ability to leverage technology, data, artificial intelligence, and digital innovation to drive business growth, operational excellence, customer experience, workforce productivity, and competitive advantage.
• Demonstrated commitment to Living Spaces values, including Guest First, Speed & Simplicity, Innovation, and Fanatic Discipline.

Supervisory Responsibilities

• Provides executive leadership and direction to all technology functions, including infrastructure, cybersecurity, enterprise applications, digital platforms, data and analytics, project management, and technology support teams.
• Responsible for organizational design, succession planning, talent development, performance management, and overall effectiveness of the technology organization.

Pay

The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this range at any time.

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses is provided as required by applicable law and Company policy.

Benefits

• Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPIs.
• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)