Chief Information Officer
About the role
Location: Brooklyn, NY. Benefit Classification: Full-Time Benefitted. Position Type: FLSA - Exempt.
The Chief Information Officer provides functional and strategic leadership, management and operational supervision of information and telecommunication technology. This role builds a way forward for Goodwill NYNJ. Goodwill NYNJ has migrated from an on-premises data center to the Azure cloud infrastructure, characterized by standardization, uniformity, and best-in-class hardware and software, aimed at driving improvements in performance and reliability for our business units. The CIO oversees and manages the complex information technology functions and activities of the organization’s diverse business lines – from personal medical records to retail sales data. The CIO is a change agent for the organization and critical to building its mission impact, while ensuring improved processes and actively controlling expenses. Information Technology touches every aspect of the Retail, Mission Services, TempWork and Administrative divisions, and the CIO must understand the workflows, goals and objectives of the organization to appropriately apply technology to improve and transform processes. We need a leader with a vision for a customer-centric department that prioritizes continuous improvement and on-time delivery of value-adding products and services. The CIO also leads the operational and strategic aspects of Cybersecurity at Goodwill NYNJ. The use and adoption of AI at Goodwill NYNJ is the responsibility of the CIO who drives the implementation and development of Guidelines, policies and procedures related to the use of AI at Goodwill NYNJ ensuring it meets the business needs and adheres to security guidelines and processes.
Responsibilities
- Build and lead a culture of agility and adaptability among internal I.T. staff and vendors, to effectively support innovations in tools and processes within business units.
- Create an IT strategy that aligns with Goodwill's strategic direction, which also