Chief Financial Officer, Friendly House

About the role

Friendly House, founded in 1920, provides services to over 8,000 households annually through eight locations focusing on Food Security, Social Services, Shelter & Housing, and Youth Development. The CFO will report to the Executive Director and serve as a strategic partner for financial guidance and direction.

Responsibilities

• Manage and oversee all accounting processes, including bookkeeping, payroll management, billing, receivables, and financial tracking and reporting for grants.
• Ensure compliance with federal, state, and private grant guidelines while maximizing service delivery and revenue under contracts.
• Lead the annual budgeting and planning process, monitor budget to actual results monthly, and produce reports for programmatic decisions.
• Adhere to billing and collection schedules, manage cash flow, and empower a team of professionals.
• Produce, analyze, and present reports to the Executive Director, board, senior leadership, and funders.
• Lead the annual audit process and liaise with external auditors and finance committees.
• Review and update business and accounting policies and procedures to ensure compliance and keep manuals updated.
• Work closely with external partners, including third-party vendors and consultants.

Requirements

• Five to seven years’ senior financial leadership experience at an organization of comparable size, scope, and financial complexity.
• Minimum of a bachelor’s degree in accounting, finance, or management.
• Knowledge of federal and state government contracting, accounting, and reporting.
• Accounting/financial certification (CPA, CMA, CFA) or advanced accounting degree preferred.
• Prior experience serving diverse communities like those served by Friendly House.

Qualifications

• Strong knowledge of GAAP and regulatory compliance.
• Experience with budgeting and fund accounting policies, practices, processes, procedures, and associated reporting.
• Experience with external auditors, compliance management, and regulatory oversight.
• Solid written and verbal communication skills to translate and present financial information to diverse audiences.
• Experience hiring, onboarding, overseeing, motivating, and developing professional staff.
• Team player who ensures the finance function supports and advances Friendly House’s mission.
• Technology savvy with experience overseeing accounting software installations and managing vendor relationships.
• Able to proactively contribute to Friendly House’s culture.
• Understand and/or personally represent the lived experiences of the communities served by Friendly House.

Skills

• Proactive and strategic thought-partner for financial guidance and direction.
• Empower and manage a team of financial, human resource, and IT professionals.
• Translate and present financial information to diverse audiences.
• Ensure compliance and update policies and procedures.
• Work closely with external partners.

Benefits

This is a full-time, salaried, exempt position with a starting salary range of $150,000 to $170,000, commensurate with experience and qualifications. Friendly House offers a comprehensive and generous benefits package including medical, dental, life, and vision insurance; paid time off, sick pay, and paid holidays; and a 403B plan. The position is an on-site position at Friendly House’s office in Worcester.