Chief Engineer - Gaylord Gnrl Jackson Showboat

CORE WORK ACTIVITIES

• Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
• Assists with promoting regulatory compliance to facility regulations and safety standards.
• Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations.
• Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs.
• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
• Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
• Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
• Ensures fire crew has complete understanding of all procedures, equipment and alarms.
• Performs monthly property inspection to verify buildings and grounds are maintained in excellent condition.
• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
• Selects and orders or purchases new equipment, supplies, and furnishings.
• Manages parts and equipment inventory.

Maintaining Property Standards

• Verifies building and equipment licenses and certifications are current.
• Maintains property life safety systems, firefighting equipment, sprinkler systems and alarm systems.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Establishes guidelines so employees understand expectations and parameters.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
• Strives to improve service performance.

Managing and Conducting Human Resources Activities

• Interviews, selects and trains employees.
• Applies appraisals of employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.
• Provides for the safety and security of the employees or the property.
• Maintains employee attendance and records absences/tardiness.
• Helps direct supervisors to achieve their own development goals.
• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.