Chief Engineer (E)

About the role

The Chief Engineer leads the Engineering team at the Hampton Inn & Suites Nashville Downtown to drive guest satisfaction by exceeding expectations. The role is responsible for maintaining the building, grounds, and mechanical equipment with attention to safety, security, and asset protection. As the leader of the hotel’s Engineering department, you oversee building and plant maintenance, grounds landscaping, guest and associate satisfaction, and ensure engineering operations meet brand standards while maximizing departmental financial performance.

Responsibilities

• Supervise maintenance staff, including hiring, firing, scheduling, performance evaluations, training, and development
• Establish and maintain cost control systems for staffing, maintenance supplies, and equipment
• Enforce policies and procedures and ensure proper key controls are in effect
• Ensure quality service meets guest needs and enhances guest relations
• Schedule staff according to labor standards and forecasted occupancy; cover shifts when direct reports are absent
• Maintain room quality based on hotel objectives
• Monitor and maintain operating efficiency of all mechanical systems
• Implement and oversee a routine preventative maintenance program
• Manage hotel preparedness for emergencies
• Maintain productivity and labor cost goals
• Conduct inventories of tools and equipment
• Order and receive supplies to maintain adequate inventory levels
• Ensure staff interacts with guests in a warm and friendly manner
• Respond to guest maintenance requests and resolve issues quickly and efficiently
• Train, motivate, and support subordinate staff to ensure quality service
• Counsel, coach, discipline, and document staff performance
• Organize and participate in meetings; maintain records and data pertaining to the property
• Coordinate with outside contractors
• Maintain the quality of the interior and exterior appearance of the hotel
• Ensure safe operation of all equipment, chemicals, and lockout procedures
• Maintain high standards of personal appearance and grooming, including proper uniform and nametag
• Perform other duties as assigned by management

Qualifications

• Preferred: Hotel Engineering experience
• Preferred: 4-year degree or equivalent experience

Skills

• Detail Oriented: Capable of carrying out tasks with all necessary details to ensure high-quality outcomes
• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on engineering-related subjects
• Enthusiastic: Shows intense and eager enjoyment and interest in the role
• Dedicated: Devoted to tasks and purposes with loyalty and integrity

Preferred Motivations

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by contributing to the success of projects or the organization