Chief Data & Analytics Office- Data Privacy Governance- Executive Director

About the role

Join JP Morgan Chase as a Business Control Manager for the Chief Data Office's Data Privacy Governance area at the Executive Director level. You will be part of a team that ensures strong and consistent controls are observed across the firm, focusing on Data Privacy Initiatives and Data Governance Initiatives such as Data Use. As a member of the CDAO Control Management leadership team, you will also contribute to managing Firmwide Data Governance risks.

Responsibilities

• Conduct process reviews with Data Privacy and Data Governance business teams to identify and capture key risks, design mitigating controls, and support effective implementation.
• Establish and implement firmwide common controls where relevant and socialize with LOB/CF control management teams.
• Understand Firmwide Policy/Standards governing Data Policy and Data Governance Initiatives, and act as an internal Subject Matter Expert for Business and Control partners.
• Support the establishment and sustenance of data governance controls and practices related to select data risk types (e.g., Data Retention/Destruction).
• Complete relevant assessments related to Data Governance Policy and Initiatives in partnership with Control Management and Business teams (e.g., Operational Risk Summaries, Regulatory Topic assessments, Process Owner Reviews).
• Partner with Line of Defense colleagues (Legal, Compliance/Op Risk, and Audit) to manage the control environment and ensure successful Compliance/Op Risk tests, Audits, and Regulatory exams.
• Collaborate with CDAO Control Managers and the Firmwide Controls team to ensure ongoing and effective CORE data quality, governance, reporting, and drive continuous improvement.
• Establish and manage all relevant Firmwide Common Processes and associated risks and controls in CORE for Data Strategic Initiatives (e.g., Business resiliency, Third-party oversight, Public/Private designations, Employee Compliance).
• Manage and motivate team members, engaging in people management processes such as performance, talent, and mobility management.
• Lead by example with exemplary personal and professional attributes, inspiring confidence across all levels of staff and key business and control partners.

Requirements

• Bachelor's degree or equivalent experience required.
• 10+ years of financial services experience in controls, audit, quality assurance, risk management, Data privacy, or compliance.
• Sound judgment in assessing risk, prioritizing work, engaging senior leaders, and managing through change.
• Experience leading across organizational boundaries to analyze, design, and deliver best practices.
• Strong understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling executive presentations.
• Experience with Operational risk management and Data risk management, including Data Governance.
• Thorough understanding of data privacy regulations, privacy governance, and data protection practices.

Preferred Qualifications

• Business knowledge of regulations surrounding the business.
• Excellent written and verbal communication skills with the ability to articulate and explain business issues and controls.
• Strong interpersonal skills, collaboration, and relationship-building abilities with an E2E mindset.
• Ability to engage and influence business leaders in a meaningful and actionable manner.
• Self-driven, able to work autonomously to effect change, and adaptable to shifting priorities.
• Process analysis and design acumen, with the ability to understand a process E2E and associated risks.
• Solid critical thinking, attention to detail, and analytical skills to synthesize large amounts of data and identify control breaks.

Benefits

• Competitive total rewards package including base salary, commission-based pay, and discretionary incentive compensation (cash and/or forfeitable equity).
• Comprehensive health care coverage, on-site health and wellness centers.
• Retirement savings plan, backup childcare, tuition reimbursement.
• Mental health support, financial coaching, and more.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies, and Control Governance & Reporting.