Chief Critical Infrastructure Engineer

Key Responsibilities

• Establish, review, and enhance operational processes, standards, Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs) to ensure consistency, quality, and compliance.
• Oversee the planning and execution of infrastructure projects and customer solutions, including the allocation and preparation of space, power, and networking resources.
• Manage all aspects of technical facility operations, including power systems, HVAC, UPS, generators, mechanical systems, and critical environment controls.
• Prepare, analyze, and present monthly operational metrics, facility performance data, and technical status reports to leadership and stakeholders.
• Provide expert technical guidance and hands-on support for integrating and implementing customer solutions, ensuring seamless onboarding and continued operational success.
• Take command of problem resolution and emergency response activities, ensuring prompt resolution and minimal impact to facility uptime.
• Supervise, mentor, and develop engineering and facility staff, fostering a culture of accountability, safety, and continuous improvement.
• Ensure the facility’s operations adhere to industry best practices and regulatory standards (ISO 9000, ISO 14000, OHSAS 18000), and champion ongoing improvement initiatives.

Qualifications

• 7+ years of progressive experience in data center facility operations, critical infrastructure management, or related mission-critical environments.
• Proven leadership and supervisory experience with technical teams.
• Bachelor’s degree in Engineering, Facilities Management, or a related technical field; equivalent combination of education, training, and experience considered.
• Expert knowledge of mission-critical systems such as UPS, generators, power distribution equipment, mechanical and HVAC systems, and Building Management Systems (BMS).
• Demonstrated understanding of industry codes, regulations, safety standards, and quality management systems (incl. ISO 9000, ISO 14000, and OHSAS 18000).
• Strong analytical and problem-solving skills; able to manage multiple priorities under tight deadlines.
• Exceptional verbal and written communication and technical presentation skills.
• High proficiency in developing proposals, operational documentation, and technical reports.

Compensation & Benefits

• Competitive salary [Insert Range if Preferred]
• Comprehensive Health, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Company-paid Life Insurance
• Paid Time Off and Paid Holidays