Chief Commercial Officer

About the role

Kelly Science & Clinical is seeking a Chief Commercial Officer for a direct hire opportunity with a client who is an Integrated Research Organization focused on bridging the gap between cutting-edge clinical trials and the patients who need them.

Responsibilities

• Develop and execute a comprehensive IRO commercial strategy aligned with the company's vision and goals.
• Lead market analysis to identify growth opportunities and emerging trends in the clinical research industry.
• Drive business development efforts to secure new partnerships, enhance client relationships, and expand the client base.
• Oversee the sales process, ensuring effective lead generation, proposal development, and contract negotiations.
• Create a market/branding strategy and ensure compelling messaging and positioning strategies to effectively communicate company value propositions.
• Optimize digital marketing and outreach programs to increase brand awareness and engagement.
• Build, coach and develop a high-performing commercial team focused on achieving strategic objectives.
• Build scalable processes and ensure the correct reports, systems and tools to support the commercial team that encourages success.
• Foster a culture of collaboration, accountability, and continuous improvement across all commercial functions.
• Work closely with operations, clinical, and research teams to align commercial initiatives with service delivery capabilities.
• Ensuring feedback from clients and stakeholders is incorporated into service improvements and innovation.
• Establish key metrics, dashboards and reports to measure the progress and success of commercial initiatives and report to the executive team and board of directors.
• Analyze market and sales data to drive informed decision-making and strategic adjustments.

Qualifications

• Exceptional strategic planning and execution capabilities, with the demonstrated ability to translate vision into actionable go to market plans and initiatives.
• Proven leadership abilities with a track record of building and developing high-performing teams.
• Proven experience and success driving significant revenue growth, expanding market share, and achieving commercial targets.
• Exceptional verbal and written communication skills, including the ability to effectively convey ideas and information clearly and concisely.
• Outstanding presentation skills and able to present to executives and large groups at conferences.
• Strong interpersonal and negotiation skills.
• Ability to effectively engage and collaborate with staff at all levels of the organization.
• Knowledge of applicable regulations and standards affecting pharmaceutical, biotech and medical device products.
• Strong process mapping abilities and building or upgrading tools, systems and processes.
• Ability to consistently manage numerous high-priority concurrent projects.
• Excellent analytical skills, with an aptitude in sound decision-making and problem-solving in pressure situations.
• Creative thinker and able to develop innovative approaches and ideas to meet challenges.
• Ability to work independently and collaborate across different teams to meet company goals and projects.
• Fully competent in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams) SharePoint, and CRM Systems, with the ability to leverage technology to drive strategic and operational success.

Education And Experience

Bachelor’s degree in business, economics, marketing or relevant discipline. MBA preferred. 12+ years of leadership experience in IRO, pharma or CRO industry with 4 years in IRO experience. Minimum of 7 years managing functions inclusive of business development.

Environment

This is a hybrid position operating in a home-office environment/corporate office and as needed at local clinical research site. This role routinely uses standard office equipment such as computers, printers, copiers, and phones. Travel (up to 50%) is required to support the position’s responsibilities.

Benefits

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.