Jobs · Customer Service · Iowa

Chief Clinical Officer

Iowa Donor Network · North Liberty, IA · 4 wk ago
HybridCustomer Service$190k–$231k/yrFull-time

About the role

Rare opportunity to lead at the intersection of medicine, mission, and life-saving impact. As Chief Clinical Officer of Iowa Donor Network, you will help set the clinical direction of the organization while partnering with a high-performing, deeply collaborative executive team to advance excellence, innovation, and outcomes in donation, and help shape the future of organ donation.

Job Qualifications

  • Active clinical licensure as a Registered Nurse (RN), Advanced Practice Nurse (APN), Physician Assistant (PA) or equivalent senior clinical credential required.
  • A bachelor's degree required, master’s or other advanced degrees and professional certifications highly valued.
  • Extensive leadership experience in critical care, including a minimum of 5 years at the director level or above required.
  • Experience in clinical administration or healthcare leadership preferred.
  • Professional experience in the organ and tissue donation field preferred.

Essential Job Functions and Performance Expectations

  • Supervise the selection, training, development, and performance of assigned work system directors to retain a motivated professional workforce for IDN.
  • Establish and communicate job responsibilities, manage performance expectations and outcomes to maintain optimal operational performance.
  • Ensure compliance with AATB, FDA, CMS, HRSA, OPTN, OSHA, IDPH, federal and state employment and other regulations, and IDN policies through annual reviews, department audit compliance, and staying current on industry standards and regulations.
  • Respond to external policy compliance inquiries such as OPTN patient safety reports and CMS regulatory deficiencies.
  • Oversee the overall operational, budgetary, and financial responsibilities and activities of the work systems.
  • Participate in organizational strategic planning and assist with development of work system specific action plans to meet organizational goals.
  • Accomplish work system performance, strategies and goals through monitoring and analyzing data to maximize organ and tissue donation. Identify trends and areas for organizational improvement.
  • Oversee/guide organ, and tissue authorization, donation, and directors to maximize performance in organ and tissue recovery activity.
  • Make recommendations to Directors for organizational staffing as indicated by changes in activity and staffing capacity data.
  • Coach leadership team members through achievement of strategic planning action plans, staff engagement, performance and progressive disciplinary process and other employment issues.
  • Cook regular meetings with assigned directors.
  • Ensure implementation of organizational strategic action plans.
  • Ensure positive relationships between key stakeholders and IDN.
  • Develop agenda and facilitate semi-annual meetings of the Medical Advisory Committee.
  • Ensure periodic individual meetings with transplant center, donor hospital, medical examiner and other community stakeholders.
  • Provide information and interact with the Board of Directors and Medical Advisory Committee to maintain a high level of service and support.
  • With the CEO, develop and implement strategies to respond to changing conditions and new opportunities for the organization. Monitor and analyze data to maximize organizational performance.

Skills and Abilities

  • Inspires and leads high-performing clinical teams to achieve measurable organizational outcomes.
  • Demonstrates exceptional strategic thinking, problem-solving, and decision-making skills, with the ability to communicate effectively and manage competing priorities in a complex, fast-paced environment.
  • Proactively assesses priorities, structures work, and delegates with intention to drive accountability and optimize performance.
  • Makes sound, timely decisions and implements practical solutions with a strong sense of urgency.
  • Exercises disciplined financial stewardship, managing departmental budgets with accuracy and strategic insight while maintaining strong attention to detail.

Physical Requirements/Working Conditions

  • Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact.
  • (e.g., Influenza obtained annually by December 1st)
  • Requires travel between office locations and the ability to work evenings or weekends.
  • Lift equipment and supplies weighing up to 20 lbs.
  • Possible mental and visual fatigue associated with detailed work.
  • Receive detailed information through oral and auditory communication.
  • Maintain availability for communication 24/7/365.

Organizational Responsibilities

  • Commitment to the mission and vision.
  • Maintain effective communication.
  • Exhibit teamwork.
  • Respect diversity.
  • Follow policies and procedures.
  • Maintain confidentiality of all donor, recipient and organizational information.
  • Demonstrate accuracy and thoroughness while meeting productivity standards.
  • Observe safety and security procedures.
  • Be consistently punctual and dependable.
  • Actively participate in performance improvement activities.
  • Continually demonstrate behavioral expectations and core values.

Requirements

  • Maintain availability for communication 24/7/365.
  • Express ideas verbally and convey detailed or important spoken information.
  • Receive detailed information through oral and auditory communication.
  • Maintain availability for communication 24/7/365.

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