Chief Administration Officer

Primary Responsibilities

• Plans, directs, coordinates, and oversees the Finance, Facilities, and Information Services departments.
• Collaborates with the CEO, shapes policy and procedures, and creates the necessary infrastructure to ensure efficient operations of the Agency.
• Assists the CEO in developing and implementing the organization's strategic long and short-range plans.
• Works with key stakeholders, assists in and oversees the timely development of the annual operating and capital budget.
• Reviews and recommends improvements to operational effectiveness, emphasizing cost containment and high-quality client care.
• Oversees Information Technology innovations, networks, cyber security and systems that support improved services and efficiencies.
• Ensures the Electronic Health Record and related systems support operational and reporting requirements.
• Ensures security over AI-enabled systems and agency technologies.
• Covers activities with the Facilities Director for the maintenance, care, construction, renovation, accessibility, contract compliance, and safety of all agency owned and leased facilities.
• Administers property, liability, cyber, and other insurance programs.
• Oversees preparation of periodic financial statements and related annual audit requirements.
• Ensures the timely preparation and monitoring of short and long-term cash flow forecasts.
• Provides profitability models of the currently managed care contracts and assists in the development of rate strategies.
• Provides expertise in planning and/or expanding new services and facility investments and ensures the preparation of related business case analysis.
• Assumes a lead role in analyzing and exploring means of reducing costs, including participation in performance improvement activities.

Department Leadership

• Selects and retains excellent employees and acts to ensure the quality of service, technical expertise, and continued development.
• Set high but achievable goals and fosters professional growth.
• Lead by example with the result that department employees are empowered to achieve their objectives.
• Ensure that department systems provide cohesive support to KMHS's mission and that it operates effectively within the ethical, financial, prudent business practice and legal parameters.

Organizational Leadership

• Execute and oversee assigned special and ongoing projects.
• Represent KMHS and interact with regulatory agencies, insurance carriers, and other professional and community groups.
• Proactively support KMHS's mission, vision, core values, and policies and lead by example for others.
• Develop and maintain effective relationships with other social services and community behavioral health agencies as necessary and internal and external partners to accomplish respective missions.
• Actively participate in the KMHS Administrative meetings, board meetings, and other committees as necessary and appropriate.
• Review progress toward objectives and provide timely reports to the CEO and the board.
• Stand in for the CEO in their absence, as needed.

Minimum Qualifications

• Education/Experience: Bachelor’s degree in business, information technology, healthcare administration, or a related healthcare field with four years of managing information services, finance, and/or healthcare administration. High school diploma or GED accepted with 10+ years managing information services, finance, and/or healthcare administration.
• Experience/Skills: Expert-Ten years of progressive leadership experience. Demonstrated knowledge of the interaction of complex organizations and success in achieving organizational missions. High degree of initiative, judgment, energy, discretion, decision making, and the ability to maintain the strictest confidentiality in all business matters.

Preferred Qualifications

• Education: Master's degree in business, information technology, healthcare administration, or a related healthcare field.
• Licenses/Credentials: PMP, CPA, Lean Six Sigma.

Performance Requirements

• Knowledge: Articulates knowledge and understanding of organizational policies, procedures, financial systems to manage operations and ensure effective client care and organizational sustainability. Process improvement knowledge and experience; formal training/certification is preferred.
• Skills: Effective operations, finance, supervisory and organizational skills. Guides individuals and groups toward desired outcomes, setting high-performance standards and delivering quality services. Demonstrates proficiency in Microsoft Office applications and others as required.
• Abilities: Demonstrated ability to: Provide hands-on leadership and team-building in internal and external arenas. Assist in developing, implementing, and administering programs and projects from conception through completion. Collaborate effectively to ensure Agency integrity, quality of services, and progress towards goals and vision. Proactively prioritize needs and effectively manage resources. Establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Worksite-Specific Requirements: check applicable worksite(s) ☐ WORKSITE #1: Campbell Location REQUIREMENT: No additional requirements for this worksite location. ☐ WORKSITE #2: Other KMHS Campuses REQUIREMENT: Position requires regular travel to other KMHS campuses. Equipment Operated: Standard office equipment, including computers, fax machines, copiers, printers, telephones, etc. Work Environment: Office. Mental/Physical Requirements: While performing the essential functions of the job, the employee is required to: Sit, stand, and walk for extended periods. Lift, carry, push, and pull:Up to 10 pounds (frequently)Up to 20 pounds (occasionally) Up to 50 pounds (seldom) Use hands and arms for reaching, handling, and manipulation, including reaching above shoulder level. Have visual acuity and peripheral vision sufficient to read written materials and observe surroundings. Have hearing sufficient to communicate effectively.