CHICK-FIL-A FOOD UNIT LEAD (FULL TIME)

About the role

We are hiring immediately for full-time CHICK-FIL-A FOOD UNIT LEAD positions at IUPUI, located at 420 University Blvd Suite 120, Indianapolis, IN 46202. Prior lead and food service experience is preferred.

Responsibilities

• Coordinates activities of other food-service employees
• Creates an enjoyable dining experience for customers, staff, and visitors
• Provides quality customer service by providing one-on-one attention to detail
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control
• Helps plan menus
• Ensures timely, efficient meal service; supervises serving of meals
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service
• Determines work procedures, prepares work schedules, and expedites work flow
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll, and time-keeping
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
• Orders food and other necessary supplies from approved sources or purveyors
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
• Issues written and oral instructions
• Help select and orient employees; oversees staff training in areas of responsibility
• Performs other duties as assigned

Requirements

Prior lead and food service experience is preferred.

Benefits

We offer opportunities for training and development, retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Full-time positions also offer medical, dental, vision, life insurance/AD&D, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Pay

The fixed pay rate is $19.60 per hour.

Schedule

Full-time schedules; Monday - Thursday, 8:30 am - 5:30 pm and Friday, 9:30 am - 4:00 pm. More details upon interview.