Chicago Branch-Banking Associate

Overview

The incumbent will promote business for the Bank by delivering quality service to current and potential customers.

Responsibilities

• Perform or peer review for daily customers’ transactions
• Conduct customer due diligence in accordance to bank policies and procedures when opening new accounts
• Review customer profile and related documentations
• Review customer profile new account application and supporting documents for accuracy and inconsistencies
• Distribute all required banking disclosures to new customers
• Prepare documentation for new account, close account and account maintenance requests
• Conduct customer risk rating set up
• Provide high quality customer service – respond and resolve customer inquiries in a timely and professional manner
• Perform account review and report issues to supervisor
• Conduct event trigger KYC refresh review

Qualifications

• Bachelor’s degree major in Business, Finance, Accounting, Economics and other related disciplines is required; Master’s degree is preferred.
• 1-3 years of banking operation and/or related experience.
• Demonstrate understanding of relationship management, risk management, and due diligence processing
• Bilingual ability in Mandarin (oral and writing) is required.

Pay

Pay Range: USD $42,000.00 - USD $90,000.00 /Yr.