Chemical Technician - Tulsa, OK

About the role

The Chemical Technician plays a critical role in ensuring maximum customer satisfaction, troubleshooting and resolving immediate issues, proactively addressing any potential issues, and identifying areas of opportunity as it relates to the customer experience.

Responsibilities

• Provide professional, expert solutions to all customers, to enable their business to be profitable and leave their customers satisfied with a clean, shiny, dry vehicle every time they use our products
• Titrate product as needed
• Volumetric metrics for product as needed
• Minor chemical equipment/application repairs
• Customer Satisfaction

Requirements

• The typical number of sites this role is responsible for is 50-75 sites per month.

Qualifications

• Associate Degree in Business Administration or related field preferred; or equivalent practical experience
• Car Wash experience is preferred but not required
• Basic mechanical knowledge & aptitude
• Ability to communicate internally and externally across all levels of the organization
• Good Microsoft Office skills and basic knowledge of a computer
• Demonstrated ability to provide the highest level of customer service and support
• Ability to function with minimal supervision and work in a team environment
• Must be a self-starter and be extremely motivated
• Exemplary organizational skills and attention to detail
• Ability to support overnight travel up to 40% based on territory & customer needs

Skills

• Strong problem-solving skills
• Excellent communication skills
• Attention to detail
• Ability to work independently and as part of a team

Benefits

• Comprehensive health, dental and vision coverage
• Matching 401(k)
• Paid time off

Pay

Competitive wages

Schedule

Flexible schedule based on territory & customer needs