Chemical Feed Product Coordinator

About the role

Environmental Improvements, Inc. (EI²), established in 1966, is a manufacturer’s representative providing treatment solutions for the water & wastewater market. The Chemical Feed Product Coordinator will support and coordinate the growth and execution of Vessco Water’s chemical feed equipment and systems business across the organization, serving as the central point of coordination between sales teams, manufacturers, customers, and internal operations to ensure opportunities are effectively managed from identification through project execution.

Responsibilities

• Sales Coordination & Opportunity Management
  • Coordinate chemical feed sales opportunities across all Vessco Water territories.
  • Assist regional sales teams with quotations, proposal development, and project tracking.
  • Maintain visibility of active opportunities, backlog, and project status.
  • Ensure timely follow-up with customers, manufacturers, and internal stakeholders.
  • Track major projects and assist with strategic pursuit planning amongst Chemical Feed Specialists.
• Manufacturer & Vendor Coordination
  • Develop and maintain strong relationships with key chemical feed equipment manufacturers and suppliers.
  • Serve as the primary internal contact for manufacturer communications, pricing updates, and product information.
  • Coordinate manufacturer training sessions and technical presentations.
  • Assist in evaluating new manufacturers, technologies, and product offerings.
  • Support annual business planning activities with key manufacturing partners.
• Internal Collaboration & Project Support
  • Coordinate communication between sales, engineering, service, and operations teams to support successful project execution.
  • Help identify opportunities for cross-selling additional Vessco Water products and services amongst the Chemical Feed Platform Partner Specialists.
  • Ensure chemical feed opportunities are routed to the appropriate internal resources.
  • Support project kickoff activities and facilitate communication throughout the project lifecycle.
  • Assist with resolving order, delivery, and customer service issues.
• Quotation & Proposal Support
  • Prepare and coordinate equipment quotations and proposals.
  • Work with manufacturers and internal teams to obtain pricing, technical information, and lead times.
  • Maintain standardized proposal templates and documentation.
  • Ensure proposals are complete, accurate, and delivered on schedule.
  • Assist with bid reviews and contract documentation.
• CRM, Reporting & Process Improvement
  • Maintain accurate opportunity and customer information within CRM systems.
  • Track sales activity, pipeline development, bookings, and revenue metrics.
  • Develop regular reporting related to sales performance and project status.
  • Identify opportunities to improve internal processes and efficiency.
  • Assist in establishing and maintaining standard work processes related to chemical feed sales activities.

Requirements

• Associate’s or Bachelor’s degree in Business, Engineering, Environmental Science, or a related field, or equivalent industry experience.
• 3+ years of experience in sales support, project coordination, customer service, or the water/wastewater industry.
• Strong organizational and project coordination skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office applications and CRM systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to collaborate effectively across multiple teams and organizations.

Preferred Qualifications

• Experience in the municipal water and wastewater industry.
• Knowledge of chemical feed systems, metering pumps, analyzers, or related treatment equipment.
• Experience preparing technical quotations or proposals.
• Familiarity with municipal bidding processes and project delivery.
• Experience working with equipment manufacturers and vendor relationships.

Physical demands and work environment

• The employee is regularly required to sit.
• The employee frequently is required to talk or hear.
• The employee is occasionally required to stand and use hands to finger, handle, or feel objects, tools or controls.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Standard office environment.
• The employee is occasionally exposed to fumes or airborne particles.
• The noise level in the work environment is minimal.

Benefits

• Health insurance
• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance