Chef Manager

About the role

The Chef Manager position at Quest fosters a dynamic environment that emphasizes culinary excellence and community engagement. This role involves overseeing the cafeteria and catering services, fostering a culture of continuous improvement, and supporting the growth of the team.

Responsibilities

• Cascades the vision of Quest Food Management Services, ensuring the Quest vision, values, and founding principles are effectively communicated and practiced.
• Demonstrates commitment to Quest vision, values, and missions through actions on a daily basis.
• Adheres to all Corporate deadlines in regards to Mealtime, Invoices, Payroll, and EOM.
• Continually measures customer satisfaction levels through feedback, resolving issues promptly.
• Identifies and groom next level personnel to grow with the company, developing career paths including training schedules and timeframes.
• Purchases inventory levels for cafeteria and catering services.
• Manages signage and implements Quest promotions and marketing schemes.
• Leads the team in selecting, allocating work, training, coaching, mentoring, problem resolution, performance evaluation, and corrective action.
• Develops the food experience offered by Quest, including recipes, menus, concepts, and merchandising.
• Develops systems and processes to ensure all food experiences are operationally and financially executable.
• Champions and advances Quest's nutritional standards in recipe, menu, and brand development.
• Supports Quest's purchasing efforts to ensure product selection aligns with food experience.
• Leads Quest's food safety and sanitation efforts, ensuring every meal meets the highest safety standards.
• Provides leadership in Quest's corporate marketing and sales strategies.
• Serves as Quest's internal subject matter expert on sustainability, identifying ways to partner with clients for onsite sustainability solutions and participating in industry best practices.
• Provides hands-on support for special events and coverage during gaps in management presence.
• Supports sales and marketing efforts for account retention and acquisition.
• Maintains Quest high standards with customer service, exceeding client expectations.
• Consistently introduces new and exciting concepts to keep the account fresh and engaging.
• Maintains all Standard Operating Procedures (SOP) standards.
• Maintains all Hazard Analysis and Critical Control Points (HACCP) standards.

Requirements/Specifications

• Education and Experience: Three years of experience in food service management, experience in developing and managing budgets, food safety leadership, building and leading a high-performing team, strong client relations experience, proficiency in MS Office, and extensive hours at times and frequent local travel.
• Essential Qualifications: Demonstrated commitment to Quest vision, values, and mission through actions on a daily basis, ability to maintain professionalism and a positive attitude in the workplace, demonstrated skill with developing long-term strategic plans and leading/taking part in short-term operational implementation, keen analytic, organizational, and problem-solving skills, proven ability to communicate a clear understanding of internal and external customer expectations and adapt to exceed their needs, proven ability to focus on progress and anticipate coworker needs, proven skill to assist coworkers in achieving a common goal, ability to provide medical evidence for reasonable accommodation.
• Physical Demands: Regularly stands, walks, sits, kneels, bends, uses hands for fine manipulation (keyboarding, knife skills), and hears. Exposure to odors, noise, heat, steam, in/out walk-in freezer, cleaning chemicals, and detergent.