Cheese Shop Lead - BID

Job Summary

Cheese Shop Leads are key players in enhancing the shopping experience. They guide, develop, and coach Team Members, execute merchandising initiatives, and meet the needs of guests.

Job Responsibilities

• Develop and implement merchandising plans
• Promote the continuous development of Team Members and identify candidates for the management development process
• Prepare, maintain, and track records for inventories and work processes
• Control department costs by monitoring and improving operations
• Direct, oversee, and evaluate training for department Team Members
• Develop and maintain communication processes with other departments in order to develop marketing plans
• Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise guests, vendors, and stakeholders
• Analyze the customer satisfaction index and employee satisfaction index to identify areas needing improvement
• Provide exemplary customer service and greet guests in a friendly manner
• Understand and adhere to the collective bargaining agreement
• Maintain safety as the top priority for Team Members, guests, and products
• Properly handle products and equipment in accordance with safety guidelines
• Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, guests, vendors, and the community

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. The compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.