Cheese Shop Lead

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together.

Responsibilities

• Develop and implement merchandising plans.
• Promote the continuous development of Team Members and identify candidates for the management development process.
• Prepare, maintain and track records for inventories and work processes.
• Control department costs by monitoring and improving operations.
• Direct, oversee and evaluate training for department Team Members.
• Develop and maintain communication processes with other departments in order to develop marketing plans.
• Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
• Analyze the customer satisfaction index and employee satisfaction index to identify areas needing improvement.
• Provide exemplary customer service and greet guests in a friendly manner.
• Understand and adhere to the collective bargaining agreement.
• Maintain safety as the top priority for our Team Members, guests and products.
• Properly handle products and equipment in accordance with safety guidelines.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.

Requirements

• 1 to 3 years of experience required.
• High school diploma or equivalent desired.
• Food Safety certification or licensing required.
• Ability to lift up to 50 pounds.
• At least 18 years of age.

Skills

To thrive in this position, you should be a team player who knows success comes from setting others up for success. You are eager to support an amazing team, have the drive to grow your career in leadership, and inspire those around you. You are creative with cuisine and love to help others foster their own creativity.