Checker

Additional Considerations (if Any)

About the role

The job is located within the Grocery department at Hy-Vee.

Responsibilities

• Provides prompt, efficient and friendly customer service.
• Escorts customers to the products they're looking for.
• Secures products that are out of reach.
• Loads or unloads heavy items.
• Makes note of and passes along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product.
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.
• Answers customer questions and concerns and follows-up with appropriate personnel.
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.
• Perceives immediate surroundings for customer needs and problems for store safety and security.
• Communicates clearly and distinctly on the intercom or telephone system.
• Reviews weekly store ad to note price changes and sale items.
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Qualifications

• Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Skills

• Ability to operate cash registers and other equipment used in the job.
• Knowledge of local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
• Ability to communicate clearly and distinctly on the intercom or telephone system.
• Ability to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Benefits

Hy-Vee offers competitive benefits including health insurance, retirement plans, paid time off, and more.

Pay

Pay is commensurate with experience.

Schedule

This is a full-time position with flexible hours to accommodate the needs of the store.