Checker

Additional Considerations (if Any)

About the role

The job is located within the Grocery department at Hy-Vee.

Responsibilities

• Provides prompt, efficient and friendly customer service.
• Escorts customers to products they're looking for.
• Secures products that are out of reach.
• Loads or unloads heavy items.
• Makes note of and passes along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers.
• Operates cash register accurately and scans product.
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.
• Answers customer questions and concerns and follows-up with appropriate personnel.
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.
• Perceives immediate surroundings for customer needs and problems for store safety and security.
• Communicates clearly and distinctly on the intercom or telephone system.
• Reviews weekly store ad to note price changes and sale items.
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift.
• May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.
• Assists store management as required (i.e., store displays, decorations for special promotion/events).
• Changes register tape and ribbons as necessary.
• Assists in other areas of store as needed.

Requirements

• Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Skills

• Ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to understand and follow verbal or demonstrated instructions.
• Ability to write identifying information.
• Ability to request supplies verbally or in writing.

Qualifications

• No formal education or experience required.

Benefits

Hy-Vee offers competitive benefits including health insurance, retirement plans, paid time off, and more.

Pay

The pay rate is commensurate with experience.

Schedule

The schedule is flexible and may vary based on store needs.