Checker

Additional Considerations (if Any)

About the role

The role of a checker at Hy-Vee involves providing prompt, efficient, and friendly customer service in a fast-paced, customer-focused environment. The primary responsibilities include assisting customers, operating a cash register, and performing various tasks to enhance the shopping experience.

Responsibilities

• Provides prompt, efficient, and friendly customer service
• Escorts customers to products they're looking for
• Secures products that are out of reach
• Loads or unloads heavy items
• Makes note of and passes along customer suggestions or requests
• Answers the telephone and provides friendly, helpful service to customers
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Operates cash register accurately and scans product
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges, and figures discounts
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed
• Answers customer questions and concerns and follows-up with appropriate personnel
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested
• Perceives immediate surroundings for customer needs and problems for store safety and security
• Communicates clearly and distinctly on the intercom or telephone system
• Reviews weekly store ad to note price changes and sale items
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Requirements

• Carries out detailed but uninvolved written or verbal instructions
• Deals with a few concrete variables
• Does arithmetic calculations involving fractions, decimals, and percentages
• Understands and follows verbal or demonstrated instructions
• Writes identifying information
• Requests supplies verbally or in writing

Qualifications

• No formal education or experience required
• Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects
• Must have vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
• Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Skills

• Customer focused
• Team player
• Mathematical skills
• Verbal communication
• Physical stamina

Benefits

For information on company benefits visit Benefits | Hy-Vee.

Pay

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.