Channel Sales Engineer, Associate (Chicago)

About Zebra

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

About the Role

Working with Account or Channel Management, assists in developing and executing technology strategy. Designs solutions that meet customer needs and beat competition. Develops strong relationships with sales team, internal engineering, and key technical customer contacts and leverages to Zebra’s advantage; creates and delivers high-impact solution presentations. This is an invaluable opportunity for someone looking to enter the Sales Engineering function or newer in their sales engineering career to learn from the ground up.

Responsibilities

• Knowledge/Expertise – Technical Skills: Uses moderate domain/solutions knowledge and solid understanding of all Zebra Products/Services.
• Sales Skills: Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills.
• Managerial Skills: Understands policies and practices related to the role and shares ideas for improvement.
• Business Acumen: Understands and explains how Zebra solutions can help customer’s business results; obtains profitable revenue growth via value proposition vs. competition.
• Market/Customer Knowledge: Uses full knowledge of customer’s business and market economics/trends to position effectively versus competition.
• Solution Complexity/Strategic Thinking:
  • Nature of Problems Solved: Solves routine problems of moderate complexity (e.g., verifying technical compatibility) at the customer level.
  • Role in Addressing Problems: Understands and resolves problems with support from technical resources.
  • Complexity of Solutions: Typically medium complexity (e.g., value proposition vs. competition), but may handle some complex projects requiring unique coordination of technical resources.
• Freedom to Act: Works under general supervision. Makes decisions of moderate complexity that impact project deliverables; exercises judgment in approach, sometimes requiring and assessing tradeoffs.
• Customer Interface:
  • Role: Acts independently.
  • Level of Customer Contact: Buyers/decision-makers for small and mid-sized deals and end users.
  • Main Level of Interaction: Responsible for influencing the customer to purchase small to moderate-size projects.
  • Required Knowledge of Customer: Operational strategies for success and competitors.
• Accountability:
  • Business and Financial Impact: Responsible for individual revenue attainment with established prices and personal expenses.
  • Relative Size and Scope: Moderate to average individual quota size for business and like roles.
  • Types of Projects: Many transactions with some moderately complex deals.
  • Strategic Impact for Zebra: Medium/mid-term.

Requirements

• Bachelor’s Degree in a technical concentration or equivalent experience.
• 0+ years in a related technical role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer, IT).
• 50% travel expected.
• Must reside in the US, specifically within Chicago or surrounding suburbs, with the ability to commute to the downtown office on a hybrid schedule.

Preferred Qualifications

• Ability to work with key channel partners to help develop their business around Zebra solutions.
• Experience working in a customer-facing environment.
• Capable of giving portfolio overviews to channel partners.
• Sales and technically savvy, with strong customer-facing skills pertaining to driving new and innovative solutions and facilitating problem resolution.
• Demonstrated experience communicating with B2B customers, troubleshooting customer issues, and applying Solution Selling concepts.
• Experience in a Sales Engineer function preferred.

Pay

Pay Range: $61,440.00 - $92,160.00 annually.

In addition to base pay, this role offers an opportunity to earn variable compensation in the form of commission for achieving quota, at 25%, in accordance with the terms of the applicable sales incentive plan.

Benefits

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. Benefits include:

• Healthcare, wellness, inclusion networks, and continued learning and development offerings.
• Community service days.
• Traditional insurances, compensation, parental leave, employee assistance program, and paid time off offerings (varies by country).
• Eligibility for cash incentive programs (e.g., sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement; most other roles link Company and individual performance).
• Some roles may also be eligible for long-term incentive equity awards.