Channel Program Specialist
About the Role
We are seeking a proactive and detail-oriented Channel Program Specialist to join our Fluid and Motion Control Business Unit. In this role, you will support and manage relationships with our distributor network, ensuring program efficiency, and driving alignment between distributors and company goals. The ideal candidate will have strong organizational skills, a customer-focused mindset, and experience in program coordination and distributor administration. Approximately 75% of the role will focus on administrative and analytical responsibilities, with 25% involving external collaboration with sales and distributor leadership to drive growth programs.
Responsibilities
Program Management
- Coordinate distributor programs including inventory, point of sale, rebates, MAP Admin, Seismic portal, price management, Co-Op funding, training proficiency certification, stock programs, and short-term sales performance incentives.
- Provide distributors with resources and tools to support their growth and align with company objectives.
- Maintain, update, and communicate program tools, on-boarding checklists, business plan templates, documentation, policies, handbooks, and procedures in the distributor self-serve portal.
- Serve as the distributor point of contact for marketing support requests including digital content/e-commerce support, literature, product demos, and logos.
Distribution Engagement & Communications
- Maintain and improve the Mutual Action Planning (MAP) process, supporting online measurement tools, KPIs, templates, and tracking regional MAP sessions to ensure compliance.
- Support required planning and facilitation of regular distributor meetings and communications including Distributor Updates, Advisory Councils, and Sales Meetings.
- Work with Channel, Sales, and SBU leadership to develop and distribute commonly required PowerPoint templates for regular channel communications across different SBUs.
- Work closely with sales, marketing, and pricing teams to support pricing communications and discount schedule changes to distribution.
- Maintain a central repository for all current channel program discount schedules and price lists.
Process Improvement
- Share insights from the distributor network with internal stakeholders to improve program effectiveness.
- Identify opportunities for streamlining program operations and enhancing distributor engagement.
- Recommend and implement best practices to improve program outcomes.
Qualifications
- Bachelor’s degree in business administration, marketing, or a related field preferred, or equivalent experience.
- 2+ years of experience in program coordination, distributor administration, or a related role.
- Excellent organizational and project management abilities.
- Strong communication and interpersonal skills to foster relationships with distributors.
- Proficiency in data analysis and reporting tools (e.g., Excel, CRM systems).
- Ability to work collaboratively across departments and manage multiple tasks simultaneously.
- Ability to travel as needed.
- Legal authorization to work in the United States (sponsorship will not be provided for this position).
Preferred Qualifications
- Experience in the industrial automation sector is a strong plus.
- Familiarity with industrial automation products and services is preferred.
Skills
- Acquire data from multiple and diverse sources when solving problems.
- Establish clear responsibilities and processes for monitoring work and measuring results.
- Provide timely and helpful information to individuals across the organization.
- Invite input and share ownership and visibility.
- Create teamwork allowing others across the organization to achieve shared objectives.
Benefits
- Variety of medical insurance plans, including dental and vision coverage.
- Employee Assistance Program (EAP).
- 401(k) retirement plan.
- Tuition reimbursement.
- Employee resource groups and recognition programs.
- Flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
Pay
The total target compensation range for this position is $106,000 to $120,000 annually, commensurate with skills, talent, capabilities, and experience within the local market.