Channel Manager

AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device—as a service. We power millions of subscriptions worldwide for organizations through our values-driven culture that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About the role

The Channel Sales Manager wins, maintains, and expands relationships with assigned Technology Advisors in their territory. This role is responsible for achieving sales, profitability, and partner recruitment objectives while owning the partner relationship and representing the entire range of company products and services.

Responsibilities

• Own the relationship with assigned Technology Advisors in their territory.
• Establish productive, professional relationships with key personnel in assigned Technology Advisor accounts.
• Coordinate the involvement of AppDirect personnel, including engineering, support, service, and management resources, to meet partner performance objectives and expectations.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned Technology Advisor accounts.
• Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones, documenting them in Technology Advisor account plans.
• Proactively assess, clarify, and validate Technology Advisor needs on an ongoing basis.
• Sell through partner organizations to end users in coordination with partner sales resources.
• Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.

Requirements

• Bachelor’s degree.
• 2+ years of channel sales experience in a business-to-business sales environment.
• Advanced knowledge of industry software and hardware terminology and concepts.
• Outstanding collaboration and communication skills.
• Exceptional written and verbal communication skills.
• Strong customer-facing, presentation, and negotiation skills.
• Ability to effectively position and contrast competitive solutions to the customer.
• Ability to work effectively in a fast-paced, results-oriented environment.
• Familiarity with Google G-suite, Salesforce.Com, and various business software applications.
• Ability to analyze data and identify opportunities and risks.
• A positive attitude, regardless of circumstances; you take ownership and focus on achieving the best outcomes.
• Travel required.

At AppDirect, we believe that innovation thrives in an environment that embraces diversity of excellence, experience, and thought. We respect each individual as unique and foster an inclusive environment without regard to race, religion, age, sexual orientation, or gender identity.