Channel Account Manager

About Our Client:The organization operates in the payment technologies industry, addressing the challenge of enabling software and sales professionals to deliver payment solutions without needing in-house payment expertise. It provides a platform that supports innovative technologies developed by small and medium businesses, entrepreneurs, and fintech startups. The program focuses on democratizing payment technologies to facilitate easy commerce across various sectors, aiming to enable more payments in more ways and places by empowering independent sales organizations, fintech innovators, and technologists. About the Opportunity:The CHANNEL ACCOUNT MANAGER role centers on growing revenue through a portfolio of existing partners by building strong relationships and identifying opportunities for upselling and cross-selling. This position serves as the primary contact for assigned accounts, facilitating client onboarding, increasing adoption of value-added solutions, and collaborating with internal teams to deliver tailored payment solutions. The role is critical in driving partner and organizational growth through strategic account management and client advocacy. Responsibilities:Identify and pursue upsell and cross-sell opportunities within existing accounts.Drive adoption of value-added solutions such as fraud prevention, data security, and enterprise tools.Meet or exceed sales and revenue targets for assigned accounts.Develop strategic account plans outlining objectives and action steps.Collaborate with sales, marketing, product, and support teams to align strategies and maximize client value.Build and maintain trusted client relationships as main point of contact.Conduct regular client check-ins to assess satisfaction and anticipate needs.Resolve client issues promptly, escalating complex concerns as needed.Advocate for client needs within the organization.Maintain accurate records of client interactions and report on account performance.Utilize data and analytics to identify trends and areas for improvement. Requirements:Experience in the payments or fintech industry.Proven sales or account management experience with a focus on revenue growth.Strong communication and interpersonal skills to build client trust.Effective negotiation and problem-solving abilities.Comfortable using AI tools to enhance work efficiency and identify opportunities.Ability to multitask and prioritize in a fast-paced environment.Proficiency with Salesforce and Google Workspace. Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Benefits & Perks:Remote-first work culture.Competitive compensation and benefits.Opportunities for personal growth and career advancement.Flexible paid time off and dedicated sick leave.Health, dental, and vision insurance.Life, accidental death and dismemberment, short-term and long-term disability insurance.401(k) matching up to 4% after two months of service.Flexible Spending Account.Paid parental leave.Company volunteer days.Employee referral program.Peer recognition through Bonusly. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.