Change of Occupancy Maintenance Coordinator
What You Will Do
- Schedules internal and contracted work associated with the performance of the COM.
- Utilizes the system of record (Yardi along with Command Scheduler) software to accurately schedule and track all status, time, labor and materials associated with the COM process.
- Creates purchase orders in accordance with HMC policy.
- Reviews and updates completed and planned work daily in Yardi and communicates adjusted timelines with both internal and external leaders as required.
- Reviews all reports to ensure that data entry information is accurate and consistent with HMC policy and alerts management of any inconsistencies.
- Identifies and conducts inspections for quality control in the COM process for electronic and practical processes to ensure timely resident move in’s and the quality of work performed by contractors or HMC employees.
- Understands and achieves performance and financial goals to include meeting Performance Incentive Fee Metrics associated with the Change of Occupancy Maintenance process and Customer Service.
- Ensures the availability of parts and materials to meet timelines.
- Performs the duties of the COM Supervisor in their absence and other duties assigned, as necessary.
Qualifications
- A High School Diploma or GED is required.
- An Associate's Degree from an accredited college is preferred.
- A Bachelor's Degree from an accredited college or university is preferred.
- One to three years of Property Management experience and highly proficient, demonstrated use property management software (Yardi) is required.
- The ability to develop comprehensive schedules that meet HMC goals and timelines and ensure that those performing these tasks adhere to their timelines is required.
- The ability to understand and follow HMC policies involving the COM, Work Order and Purchase Order processes is required.
- The expert ability to identify performance or scheduling issues through critical thinking and the ability to resolve them is required.
- The proficiency in standard office software such as MS Word, MS Excel, PowerPoint, Email programs, and internet browsers is required.
- The strong and effective oral and written communication skills are required.
- The demonstrated ability to work in a team environment with the ability to establish strong working relationships with contractors, superiors and peers is required.
- The ability to be detail-oriented and able to work within specified deadlines is required.
- The reliability and dependability attendance and punctuality are essential for this position.
- The ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public is required.
- The Basic understanding of safety practices is required.
- The use of technology platforms on a daily basis is required.
- A DL NUMBER - Driver's License, Valid and in State Required.
Pay & Benefits
We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
Click Here For Benefits Overview
EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Reason
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