Change Management Senior Specialist

Works as part of a team to support change management efforts and owns a portion of the change plan. Focuses on the people side of change, including efforts that involve changes to people, processes, technology, and/or culture, to realize business outcomes and benefits.

Responsibilities

• Applies NM change methodology and process to deliver the people side of change required to achieve desired business outcomes.
• Identifies potential people-related risks and anticipated points of resistance, and develops plans to mitigate or address concerns.
• Works with the team to develop change management plans and activities, including training, communication, and sponsorship.
• Creates actionable and targeted change plans using established tools and techniques.
• Guides others to execute the plans to drive adoption and optimize business benefits.
• Manages potential impact of changes to people, process, technology, and culture.
• Identifies appropriate partners to assist with managing the change.
• Partners with project and business leadership to identify scope and impact of change.
• Partners with sponsors, project teams, and leaders to drive effective change, manage resistance, and optimize project success.
• In partnership with the enterprise change COE, acts as an active member of the change community to advance change competencies of the company.
• Adopts and promotes common NM enterprise-wide change process, methodology, and language.
• Applies and manages measurement systems for change success, e.g., adoption, utilization, performance standards.

Requirements

• Bachelor's degree in Business, Human Resources, Communication, or a related field.
• Minimum of 3 years of relevant professional experience, with at least 2 years’ experience leading small to medium change management efforts and/or integrating change with project plans.
• Solid understanding of how people go through change and the change process.
• Experience and knowledge of change management principles and methodologies.
• Familiarity with project management approaches, tools, and phases of the project lifecycle.
• Ability to operate in new and ambiguous situations.
• Must be a team player and able to work with and through others.
• Excellent communication skills, both written and verbal.
• Excellent active listening, root cause identification, and interpersonal skills.

Benefits

• Competitive base pay
• 401K
• Pension plan
• Educational assistance
• Performance-based incentive pay
• Medical, dental, and vision insurance
• Parental leave
• Caregiver time off
• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Pay

Pay Range - Start: $70,320.00
Pay Range - End: $105,480.00

Geographic Specific Pay Structure:

• $77,360.00 USD - $116,040.00 USD (Structure 110)
• $80,880.00 USD - $121,320.00 USD (Structure 115)

Final salaries are based on skills, experience, current market conditions, location, and other factors uncovered during the hiring process. The standard pay structure is listed, but if you’re living in California, New York City, or other eligible locations, geographic-specific pay structures, compensation, and benefits may apply.