Change Management Lead-1

About the Role

Responsible for playing a pivotal role in change management that will drive the success of the company going forward.

Responsibilities

• Shape and execute enterprise-level change strategies that align business and people outcomes.
• Ensure delivery across large-scale transformation initiatives.
• Partner with senior executives and program leaders to define change vision, goals, and success metrics across high-priority initiatives.
• Develop and deliver comprehensive change roadmaps, integrating engagement, communications, capability-building, and adoption strategies.
• Conduct change assessments to evaluate scope, stakeholder impacts, and areas of risk or resistance.
• Monitor and measure change progress against defined success metrics, leveraging data and feedback to adjust plans and sustain outcomes.
• Maintain portfolio-level view of transformation initiatives to prioritize efforts, manage interdependencies, and optimize impact.
• Connect and integrate change strategies across transformation programs to identify synergies, manage dependencies, and promote a consistent enterprise employee experience.
• Build strong partnerships across enterprise functions, such as Technology, Finance, Legal, HR, L&D, People Analytics to ensure aligned execution.
• Lead and mentor change practitioners supporting transformation programs, ensuring consistency of approach and delivery excellence.
• Advise leaders and stakeholders on change implications, enabling informed decision-making and risk management.
• Serve as a visible change leader, modeling adoption, reinforcing behaviors, and helping shape a culture of transformation readiness.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree/equivalent in business, human resource management, industrial psychology, or other related fields.
• Seven (7) years of experience leading enterprise-level change initiatives, with demonstrated success in transformational change strategy, portfolio execution, and program activation.

Skills

• Extensive expertise in transformational change strategy and activation at an enterprise level, with knowledge of best practices, benchmarks, and emerging trends.
• Strategic and visionary thinker, with strong problem-solving abilities to address complex organizational challenges.
• Proven ability to lead teams and influence senior stakeholders, driving results through ambiguity, resistance, and large-scale change.
• Ability to collaborate and form strategic partnerships across functions and geographies, balancing enterprise consistency with local needs and cultural differences.
• Experience designing and facilitating learning initiatives, including conducting skills assessments, determining learning pathways, and developing educational materials.
• Strong business and data acumen, leveraging insights to inform transformation strategy, execution, and measurement.
• Highly organized, detail-oriented, and proactive self-starter with the ability to manage multiple priorities across a large program portfolio.
• Strong verbal and written communication skills, with the ability to influence through clear messaging and effective storytelling.
• Proficiency in Microsoft Excel and PowerPoint, with the ability to analyze data and create compelling visualizations.

Preferred Qualifications

• Expertise in designing overarching change roadmaps.
• Change storytelling and narrative design experience.
• Skills in designing human-centric campaigns.

Pay

• Memphis, TN Range: $8,452.14/mo - $14,368.63/mo.
• Plano, TX Range: $8,896.99/mo - $15,124.88/mo.
• Moon Township, PA Range: $8,896.99/mo - $15,124.88/mo.
• Miami, FL Range: $8,896.99/mo - $15,124.88/mo. (FEC E28).

This is a hybrid position located in Memphis, TN, Plano, TX, Moon Township, PA, or Miami, FL. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.