Change Management Coach

Primary Responsibilities and Role Overview

• Coach leaders and teams through change, helping them navigate uncertainty and improve adoption
• Drive clear, effective communication strategies that translate complex change into meaningful, audience-centered messaging
• Partner with stakeholders across the organization to build alignment, trust, and shared understanding
• Assess readiness and manage adoption, identifying risks and implementing practical mitigation and reinforcement plans
• Facilitate engagement and collaboration through workshops, retrospectives, and feedback loops
• Strengthen change capability and continuous improvement, promoting transparency, learning, and sustainable ways of working
• Support enterprise transformation efforts by partnering with Agile coaches, product teams, and business leaders

Basic Qualifications

• Bachelor's degree or equivalent work experience
• At least 10 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects

Preferred Skills

• Certification or training in change management methodologies such as Prosci, CCMP, or similar frameworks
• Experience supporting business, technology, or enterprise transformation initiatives
• Experience developing executive communications, stakeholder engagement strategies, and communication campaigns
• Experience coaching leaders and teams through organizational change
• Familiarity with Agile principles and practices, including Scrum, Kanban, Lean, or product operating models
• Experience working within Agile or hybrid delivery environments
• Strong executive presence and presentation skills
• Five or more years of experience in organizational change management, transformation, communications, leadership coaching, consulting, or a related field
• Experience leading or supporting complex organizational changes involving multiple stakeholders
• Strong written, verbal, and facilitation skills
• Demonstrated ability to influence leaders and stakeholders without formal authority
• Ability to simplify complex ideas and create clarity during times of ambiguity