Change Agent - Behavioral Technician

Position Summary

The PRN Change Agent provides direct supervision, support, and therapeutic engagement for adolescent residents in a psychiatric residential treatment setting. This position works closely with nursing, therapists, psychiatrists, and other clinical staff to maintain a safe, trauma-informed, and therapeutic environment while supporting each resident's individualized treatment plan.

Essential Responsibilities

• Provide continuous supervision of adolescent residents to ensure safety and compliance with treatment plans.
• Build positive therapeutic relationships while maintaining healthy professional boundaries.
• Support residents during daily routines, meals, groups, recreational activities, and community outings.
• Utilize trauma-informed care and verbal de-escalation techniques during behavioral crises.
• Observe, document, and communicate changes in behavior, mood, or functioning to the clinical team.
• Aid in crisis intervention while following facility policies and safety protocols.
• Encourage appropriate coping skills, emotional regulation, and positive social interactions.
• Maintain accurate and timely documentation of patient observations and significant events.
• Collaborate with nursing, therapists, psychiatrists, dietitians, and other members of the interdisciplinary treatment team.
• Follow all PRTF regulations, facility policies, and confidentiality requirements.

Qualifications

• High school diploma or GED required.
• Ability to work 12-hour shifts, including weekends and holidays as needed.
• Strong communication, observation, and documentation skills.
• Ability to remain calm, patient, and professional during crisis situations.
• Must be able to pass all required background checks and pre-employment screenings.

Preferred Experience

• Experience working in Adolescent behavioral health
• Patient care in Psychiatric Residential Treatment Facilities (PRTFs)
• Residential treatment programs
• Juvenile justice facilities
• Adult correctional/prison environments
• Inpatient psychiatric hospitals
• Residential programs serving youth with behavioral or mental health needs

Ideal Candidate

• Buils trust while maintaining professional boundaries.
• Demonstrates empathy without losing accountability.
• Remains calm and confident during behavioral escalations.
• Understands trauma-informed care and relationship-based interventions.
• Communicates effectively with both residents and multidisciplinary team members.
• Is dependable, adaptable, and committed to helping adolescents succeed.