CGO Coordinator

About the role

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 3825 Sullivan Trail

Responsibilities

• Greets all customers and provides them with prompt, courteous service, and assists associates to help resolve customer concerns promptly, in a polite and professional manner.
• Follows company policy relating to increase customer satisfaction.
• Works cooperatively and maintains an open line of communication with applicable departments in the store including Store Management team, Department Managers, and Night Crew.
• Maintains integrity of the CGO system throughout the entire store.
• Balances on-hand issue investigation and resolution.
• Understands and utilizes all required applications and current technology as relates to CGO Operations.
• Stays up to date with new and current technology.
• Ensures all reports and records are accurate, complete and retained in accordance with Company policy.
• Completes and makes appropriate decisions based on all applicable reports to ensure optimum profitability (i.e., overnight order lists, load in-aisle audits for the day, commodity pack out reports, negative inventory reports).
• Responsible for creating daily pick list for all departments.
• Responsible for performing daily Out of Stock counts, investigates the reason(s) for the out-of-stock condition.
• Investigates overstock items from previous deliveries to resolve miss-picks or forecasting issues.
• Creates secondary display settings within CGO as directed by Store Manager.
• Identifies planogram integrity issues and works to resolve by communicating effectively with other departments as needed to provide updates or changes.
• Assists with the signage of out-of-stock merchandise to reflect company standards.
• Identifies and corrects inaccuracies of balance on-hands.
• Maintains “Blue Chip” program of secondary product locations to assist co-workers in the replenishment process.
• Reviews salvage and transfer processes to assure accurate balance on hand.
• Works with the Regional CGO analyst to resolve issues and concerns regarding out-of-stock conditions.