Certified Staff Interpreter

About the role

Provide communication assistance to Deaf and hard of hearing individuals in the community by way of both pre-scheduled assignments and 24/7 emergency services. Interpret assignments as delegated by the Dispatcher and/or Communications Department Manager. Assignments include but are not limited to medical appointments, various company staff meetings, formal speeches, press conferences, corporate settings, and government entities as well as in-house interpreting and document translation. Provide communication assistance through Video Remote Interpreting. Record statistics on a monthly basis related to the provision of service. In-House office tasks such as answering phones and providing information and referrals to the general public as needed. Other duties as assigned by the Communications Department Manager and/or the CEO.

Requirements

• Strong expressive and receptive skills
• National Sign Language Interpreter certification (NAD IV/V, BEI-Advanced or Master, or RID)
• Excellent communication and interpersonal skills
• Excellent customer service skills
• Strong understanding of ASL and Deaf culture
• Ability to work within a changing schedule
• Ability to work as part of a team
• Demonstrated ability to assess and adapt interpreting styles to fit the communication needs of the individual who may be Deaf, hard of hearing, deaf-blind, or recently deafened
• Must have a valid CA driver license, automobile insurance as required by law and reliable means of transportation
• Willingness to drive the long distances to assignments in your office service area as well as assignments within NorCal’s service region including 24 northeastern counties

Qualifications

• Minimum of five years in sign language interpreting experience

Benefits

• Financial protection through disability, life, accidental death, and dismemberment insurance
• Health coverage for you with options to cover family through medical, dental, and vision plans
• 401k retirement plan
• Tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars
• Generous paid time off program in which the benefits increase along with your tenure with the company
• Mileage and smart mobile device reimbursement