Certified Shift Manager

About the role

Family Orientated Franchisee is seeking Superstars to join our McFamily! Staffed by great people, we're looking for more talented individuals to grow and advance in satisfying careers with competitive benefits.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to your team and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Pursue sales promotions effectively and train service staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers great quality food and fast service.
• Ensure food safety and control food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule crew members to meet sales and profit goals.
• Support Crew members' initial orientation and motivation throughout their tenure.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to manage in corporate-owned restaurants.

Qualifications

People with lots to offer and a desire to grow and advance in satisfying careers with competitive benefits are encouraged to apply.

Skills

Strong leadership, communication, and problem-solving skills are essential for success in this role.

Benefits

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity (including high school degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gift program

Pay

$14 per hour

Schedule

Flexible hours to accommodate personal and professional needs.