Certified/Registered Medical Assistant (CMA/RMA/ATC/LPN) - Hip & Knee

About the Role

We are looking for a full-time Clinical Assistant in our OrthoCarolina Hip & Knee location. The Clinical Assistant is responsible for providing and coordinating orthopedic patient care, including performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.

Responsibilities

• Updating clinical notes in electronic medical systems
• Completing phone triage, including assessing patient health status and acting as a liaison between patient and provider
• Casting and bracing
• Performing routine office procedures
• Providing patient education
• Greeting patients and escorting them to exam rooms
• Obtaining and documenting past medical/surgical histories, vitals, patient medications, and allergies in the EHR system (Epic)
• Assisting the practitioner with patient examinations, treatments, and in-office procedures
• Cleaning and sterilizing rooms and equipment after each encounter
• Performing suture/staple removal and assisting with injections
• Educating patients through booklets/instruction sheets prior to minor procedures
• Orchestrating administrative duties such as ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system
• Travel to other OrthoCarolina locations may be required

Requirements

• Graduate of an accredited program for medical assistants, athletic training, or nursing, or relevant experience plus certification
• Certification is required (CMA/RMA must be registered/certified through one of the following: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA))
• EMTs will need Emergency Medical Technician certification (national certification accepted, with state certification required upon recertification)
• ATCs will need to be board-certified as Athletic Trainers
• New graduates are welcome

Skills

• Knowledge of EMR (Epic)
• Ability to triage patient telephone calls, gather pertinent facts, and assess patient health status accurately and concisely
• Ability to clearly and effectively educate patients, families, and staff regarding orthopedic patient care needs
• Strong communication skills, including responding well to questions from patients, physicians, mid-level providers, and co-workers

Benefits

• Paid company holidays
• Wellness programs
• Tuition reimbursement

Employee Type: Regular