Certified Pharmacy Technician (CPhT) — Full-Time & Part-Time

About the role

RxRoute bridges the gap between telehealth platforms, providers, and pharmacy fulfillment solutions by creating streamlined pathways for modern medication access. This is a 100% onsite position at our pharmacy and fulfillment operations facility in Tomball, Texas — not a remote or hybrid role.

Employment Type: Full-Time or Part-Time (hourly, non-exempt) | Department: Pharmacy Operations | Reports To: Pharmacist-in-Charge (PIC) / Supervising Pharmacist

All new hires must successfully complete applicable background checks and licensure/certification verification as part of the pre-employment process.

The Certified Pharmacy Technician (CPhT) supports the safe, accurate, compliant, and efficient execution of pharmacy operations under the direct supervision and professional authority of a licensed pharmacist. Depending on training, qualifications, and assigned responsibilities, the CPhT may support prescription processing, medication preparation, production and fulfillment, labeling and packaging, inventory and supply management, quality assurance, documentation and recordkeeping, and shipping and cold-chain preparation. All activities must be performed within the technician's legally permitted scope of practice, applicable Texas and federal requirements, pharmacist direction, and RxRoute policies and SOPs. The position may involve work subject to USP <795>, <797>, and <800>, as applicable to assigned responsibilities.

Responsibilities

Prescription Processing

• Accurately enter and process prescription information in approved pharmacy systems.
• Review patient demographics, prescriber information, medication, strength, dosage form, quantity, directions, and other required information for pharmacist review.
• Identify missing, inconsistent, or potentially incorrect information and promptly escalate concerns to a pharmacist.
• Maintain efficient workflow while protecting prescription accuracy and patient confidentiality.

Labeling, Packaging & Fulfillment

• Generate and apply labels according to approved workflow and pharmacist-authorized prescription information.
• Verify packaging components, quantities, ancillary materials, and shipping requirements within the technician's assigned responsibilities.
• Support picking, packing, staging, cold-chain handling, and shipment preparation.
• Maintain accurate fulfillment and shipment documentation.

Inventory & Supply Management

• Receive, organize, rotate, count, and maintain pharmacy inventory and supplies.
• Monitor lot numbers, expiration dates, Beyond-Use Dates (BUDs), storage conditions, and inventory levels as applicable.
• Identify shortages, discrepancies, damaged products, expired materials, or supply risks and escalate promptly.
• Support cycle counts, inventory reconciliation, procurement communication, and warehouse coordination.

Quality & Compliance

• Follow all applicable SOPs, training requirements, quality systems, safety procedures, and regulatory standards.
• Promptly report errors, near misses, deviations, spills, damaged products, temperature excursions, and compliance concerns.
• Participate in corrective actions, retraining, CAPA, Plan of Correction (POC), and continuous improvement activities when assigned.
• Maintain clean, organized, inspection-ready work areas.

Documentation

• Complete required records accurately, contemporaneously, and in accordance with SOPs.
• Maintain production, compounding, inventory, cleaning, training, fulfillment, and other assigned records.
• Protect the confidentiality, accuracy, integrity, and traceability of pharmacy records.

Teamwork & Operational Support

• Collaborate with pharmacists, technicians, fulfillment personnel, warehouse teams, training personnel, operations, and leadership.
• Support daily production and workflow priorities established by pharmacy leadership.
• Communicate workflow blockers, shortages, quality concerns, and process issues promptly and factually.
• Participate in training, cross-training, workflow improvement, and operational scaling initiatives.

Qualifications

Required

• Active Texas Pharmacy Technician registration in good standing.
• Current national pharmacy technician certification (CPhT) through an accepted certifying organization.
• High school diploma or equivalent.
• Working knowledge of pharmacy terminology, prescription processing, HIPAA, and applicable pharmacy procedures.
• Strong attention to detail, accuracy, organization, and documentation.
• Ability to follow SOPs and work effectively under pharmacist supervision.
• Ability to work in a fast-paced, high-volume pharmacy, compounding, production, or fulfillment environment.
• Ability to stand for extended periods and perform repetitive pharmacy production and fulfillment tasks.
• Ability and willingness to work onsite in Tomball, Texas.
• Availability to work the assigned schedule based on full-time or part-time employment status.

Preferred

• Previous pharmacy technician experience in a compounding, fulfillment, production, or high-volume pharmacy environment.
• Experience working in a compounding pharmacy.
• Familiarity with USP <795>, <797>, and/or <800>, as applicable to assigned responsibilities.
• Experience with pharmacy production, fulfillment, inventory, quality, or warehouse systems.
• Experience working in a high-volume or rapidly growing pharmacy operation.

Professional Scope & Patient Safety

The CPhT is expected to work strictly within the legally permitted pharmacy technician scope of practice and under pharmacist supervision. The technician may not independently:

• Perform final prescription or product verification.
• Counsel patients.
• Make clinical decisions.
• Alter prescriptions.
• Perform pharmacist-only functions.
• Perform activities requiring the professional judgment of a pharmacist.

Any patient safety, prescription, quality, regulatory, or operational concern must be promptly escalated to the supervising pharmacist or PIC.

What Success Looks Like

• High prescription and data-entry accuracy
• Accurate compounding and production support
• Complete, timely documentation
• Strong SOP and regulatory compliance
• Reliable productivity and workflow performance
• Accurate labeling, packaging, and fulfillment
• Strong inventory and material-handling practices
• Effective error and near-miss prevention
• Timely escalation of concerns
• Dependable attendance and reliability
• Strong teamwork and communication
• Completion of required training

Work Environment & Physical Requirements

This is an onsite pharmacy operations position in Tomball, Texas. The successful candidate should be comfortable working in a structured, fast-paced environment that may involve:

• Extended periods of standing and walking
• Repetitive production, packaging, and fulfillment activities
• Repetitive hand and wrist movements
• Strict adherence to SOPs and workflow controls
• Time-sensitive production and fulfillment deadlines
• Pharmacy compounding-area requirements, when applicable
• Inventory and warehouse coordination
• Temperature-controlled work or storage areas, when applicable
• Frequent collaboration with pharmacists, technicians, fulfillment personnel, and operations leadership

Schedule

Full-time and part-time schedules are available. All positions are paid hourly. Schedules will be established based on pharmacy operating and production needs and may include:

• Day shifts
• Evening shifts
• Weekend coverage
• Holiday coverage, as needed
• Schedule adjustments based on operational requirements

Specific shift hours and expected weekly hours will be discussed during the hiring process.