Jobs · Management · Washington

Certified Peer Supervisor

YMCA of Greater Seattle · Seattle, WA · 1 wk ago
ManagementFull-time

About the role

The Peer Support Supervisor provides leadership and oversight to a team of Peer Counselors delivering youth and family behavioral health services. This role combines supervision, direct service, and program coordination to ensure participants receive high-quality, culturally responsive care. The Supervisor supports the day-to-day operations of the program, including staff scheduling, coverage, and responding to urgent situations. They provide regular individual supervision, coaching, and development to team members while maintaining a reduced caseload to stay connected to direct service delivery.

Responsibilities

  • Carry a caseload of up to 50% of an FTE for your team, as programmatically necessary.
  • Supervise a team of Peer Counselors, including Peer Lead(s).
  • Support the day-to-day operations including: scheduling, coverage needs and responding to emergencies.
  • Provides weekly individual supervision with each assigned supervisee.
  • Completes and maintains credentials for: 1) Peer Supervisor Training course, 2) Certified Peer registration as an affiliated counselor with WA state Department of Health.
  • Ensures all staff complete and maintain credentials for Certified Peer registration as an affiliated counselor with WA state Department of Health.
  • Assigns cases to supervisees and monitors staff documentation and individual case records by utilizing the reports in the electronic health record, this includes, regularly approving services, periodically spot-checking case records from each staff and ensure timely documentation of services and productivity.
  • Represents the YMCA at interdisciplinary community meetings.
  • Ensures all participants served receive high quality and effective services.
  • Ensures urgency, intensity and frequency of services calibrated to the youth and family’s individual cultural background and mental health needs, and that families are bridged to long term community support.
  • Supports the Clinical Director with the programmatic and operational needs of the regional team and works collaboratively with all members of the regional leadership team.
  • Conducts quality assurance (QA) activities so that all services are delivered and documented per WAC and King County contractual requirements and participates in formal QA review process.
  • Supports in the preparation of county or state reports and audits and responds to corrective action post audit.
  • Partners with leaders in other YMCA programs and divisions to build community across the Y and to ensure participants are receiving relevant and effective services.
  • May participate in weekly on call supervisor rotation.
  • Other duties as assigned.

Qualifications

  • Associates degree in relevant program area or equivalent education, work, and/or life experience.
  • Meet all requirements for Approved Peer Support Specialist Supervisor by WA state Department of Health.
  • Attestation of self-identification as in recovery for Substance Use Disorder (SUD) or Mental Health treatment (or the parent/legal guardian of someone in recovery).
  • Completion of Peer Support Specialist Training (or commitment to upon hire), which includes passing the written exam and exit interview.
  • Proof of 1500+ hours worked as a Certified Peer Support Specialist working with high risk, systems involved (i.e. homeless, justice, behavioral health, foster care) youth young adults, families or equivalent experience providing community-based services to diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
  • Experience and knowledge with youth behavior management and child abuse prevention.
  • Intermediate computer skills and experience with Microsoft Office suite.
  • Ability to visit sites and community organizations.

Preferred Qualifications

  • Bachelor’s degree in social work, social services, or a closely related field from an accredited school.
  • Ability to speak any language in addition to English.
  • Life experience with poverty, child welfare, homelessness, behavioral health, or youth violence and a desire to use that experience to improve the lives of others.

Benefits

Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information.
Other Savings plans available upon hire.
Free access to mental health resources
Rapidly accruing paid time off (PTO)
Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.
Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits
Some benefits only available to full-time staff
Hiring Range: $32.50-$36.50/hr
Schedule: Monday-Friday; 9:00am-5:00pm with occasional evening and on-call responsibilities

Code of Conduct for Applicants

All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements. Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

Driving

This role has the potential to transport clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are optional, but preferred.

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