Certified Patient Care Assistant Labor and Delivery

About the Role

This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care at Banner Thunderbird Medical Center, a Level 1 Trauma Center and premier West Valley destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services. As a Certified Patient Care Assistant (CPCA/CNA/LNA) in Labor & Delivery, you will assist with basic nursing tasks for expecting mothers across three areas:

• Antepartum: Care for high-risk pregnancy patients who may stay for several months until delivery.
• OB Triage: Support in the ER for pregnant patients (HUC/PCA role).
• Labor & Delivery: Handle HUC responsibilities for the floor, including clerical and patient support duties.

Experience in a hospital setting is preferred. The role operates in a fast-paced, team-oriented environment with opportunities for learning and growth.

Responsibilities

• Assist with activities of daily living, including hygiene, mobility, and nutritional intake.
• Collect patient specimens and data (vital signs, input/output, etc.) and document in medical records.
• Transport patient specimens and assist with procedures (e.g., blood draws, foley catheter removal, EKGs, monitoring).
• Communicate patient status to caregivers for continuity of care and report abnormalities to licensed professionals.
• Perform receptionist/clerical duties to support unit efficiency (e.g., maintaining patient records, ordering supplies, transcribing physician orders).
• Resolve customer issues or escalate data to appropriate staff.
• Monitor and track electronic equipment (e.g., patient ID scanners, laptops).
• Assist with patient transport (e.g., pre/post-operative patients) and OR room turnover, depending on assignment.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in state of practice (required for new hires/transfers; existing Tucson incumbents may have exceptions).
• 1 year of medical clerical experience (preferably in a hospital/physician office) or customer service experience.
• Excellent organizational, communication, and human relations skills.
• Working knowledge of medical terminology and computer literacy (keyboarding).
• For specific departments: Minimum 85% passing score on ECG/EEG test (identifying lethal cardiac dysrhythmias/epileptiform activity) and completion of an approved interpretation course or on-the-job training.
• For behavioral health roles serving children or Banner Home Care AZ: Arizona Fingerprint Clearance Card (maintained for employment duration) and signed Arizona Criminal History Affidavit.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Completion of an approved unit secretary program.

Schedule

• Full-time day shift: 3–12 hour shifts (6:00 AM–6:30 PM).
• Self-scheduling tool available for shift/weekend coverage (no set weekly schedule).
• Weekend rotations required: Every 3rd weekend + holidays (varies annually).

Pay

• Flat rate $1/hour weekend shift differential.
• 18% night shift differential (when applicable).
• Sign-on bonus of $3,000 for Certified/Licensed CNA/LNAs.

Benefits

Banner Health offers a variety of benefits to support health and financial security, including:

• Health and financial security options (e.g., medical, retirement).
• Opportunities to focus on professional growth and work-life balance.