Certified Patient Care Assistant CNA LNA Medical Surgical DS

Up to $3,000 sign-on bonus available! Help move health care into the future at Banner Health Network, where we are changing health care to make the experience the best it can be. Bring your passion for patient care to our mission of making health care easier in a Level 1 Trauma designated hospital.

About the role

As an Adult Acute Care Patient Care Assistant in the General Surgery unit, you will provide care for an adult patient population consisting of colo/rectal, urology, plastics, gynecological, and abdominal cases, as well as overflow medical patients with conditions such as simple pneumonias, diabetes, renal disease, GI issues, and skin disorders. This fast-paced unit encourages patient collaboration in managing their care, including ambulating three times a day and sitting in a chair for meals (if applicable).

This is a full-time, day-shift position: three 12-hour shifts (6:00 AM – 6:30 PM). Weekend and holiday rotations are required. Enjoy a flat rate $1/hour weekend shift differential when applicable.

Responsibilities

• Provides assistance in activities of daily living and completes tasks to promote patient health, including basic hygiene, mobility, and nutritional intake.
• Collects patient specimens and data, such as vital signs, input/output, and other delegated measurements, documenting routine aspects of care.
• Assists in transporting patient specimens and recognizes/reports abnormalities or changes in patient health status to licensed professionals.
• Promotes continuity of care by communicating patient status accurately to other caregivers.
• Performs procedures and uses equipment as delegated by a licensed professional, including blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provides supplies, support, and assistance for unit-specific procedures under direct supervision.
• Performs receptionist/clerical duties to support unit efficiency and communication flow.
• Participates in resolving customer problems or escalates issues appropriately.
• Maintains complete patient records, including admission, transfer, discharge information, progress notes, and consent forms.
• Ensures charting forms are labeled, accessible, and patient education materials are adequately stocked.
• Assists in ordering patient specimens and transcribes/processes physician orders using the electronic medical record.
• Maintains office, dietary, and medical supply levels, reconciling orders upon delivery.
• Monitors and tracks electronic equipment (e.g., patient ID scanners, laptops) to ensure accountability and functionality.
• May assist with transporting pre-operative and post-operative patients to critical care units and participates in OR room turnover.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in the state of practice (required for new hires and transfers; existing Tucson incumbents may not transfer without meeting this requirement).
• 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology and computer literacy/keyboarding skills.
• Depending on department assignment, an 85% minimum passing score on ECG or EEG tests, including accurate identification of lethal cardiac dysrhythmias and epileptiform activity, is required. Successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course or on-the-job training is also required.
• Employees in behavioral health clinical settings serving children must possess an Arizona Fingerprint Clearance Card at hire and maintain it for the duration of employment. An Arizona Criminal History Affidavit must be signed upon hire.
• Employees working for Banner Home Care AZ must possess and maintain an Arizona Fingerprint Clearance Card.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.

Benefits

• Up to $3,000 sign-on bonus.
• $1/hour weekend shift differential.

About the location

Banner Desert Medical Center, located on an 80-acre campus in Mesa, Arizona, is one of the state’s largest and most comprehensive hospitals, recognized by U.S. News and World Report as one of Phoenix’s Best Hospitals. With over 700 licensed beds (including 100+ for children and 76 for the NICU), the facility excels in high-risk pregnancy, neonatal care, obstetrics, gynecology, pediatrics, cardiology, oncology, and emergency medicine. It features 33 operating rooms, advanced technology like the da Vinci Surgical System, and was named one of the top 50 busiest Emergency departments in the country by Becker’s Hospital Review.

Banner Children’s Hospital at Desert, within the same campus, is a 200+ bed, state-of-the-art facility offering specialized care with advanced technology, including iCare ICU monitoring and robotic surgery. The hospital includes a 76-bed NICU, 24-bed PICU, six pediatric ORs, a 22-bed ED, and dedicated pediatric rehab, radiology, oncology, and hematology capabilities.