Certified Patient Care Assistant

Find your path in health care at Banner MD Anderson, where patients experience customized, comprehensive, and compassionate cancer care. We provide highly coordinated, evidence-based, multidisciplinary care, bringing together physicians from all cancer specialties to support patients' unique medical and personal needs.

About the role

As a Certified Patient Care Assistant, you will provide routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position involves ongoing patient data collection, documentation in medical records, and a variety of unit support functions to ensure the efficient operation of the nursing unit or department.

Location

Banner MD Anderson at Banner Boswell Medical Center
13041 N Del Webb Blvd, Sun City, AZ

Schedule

Four 10-hour shifts: 7:30 AM – 5:00 PM

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, such as vital signs, input/output, and other delegated measurements in accordance with unit/facility policy and standards of care.
• Document objective data and routine aspects of patient care in medical records.
• Assist in the transportation of patient specimens.
• Recognize and report abnormalities or changes in patient health status and responses to treatment to a licensed professional.
• Promote continuity of care by accurately communicating patient status to other caregivers.
• Perform procedures and use equipment as delegated by a licensed professional, including blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under direct supervision.
• Perform receptionist and clerical duties to support operational efficiency and communication flow.
• Participate in resolving customer problems or escalate issues to the appropriate person for resolution.
• Maintain complete patient records, including admission, transfer, discharge information, progress notes, and consent forms.
• Ensure all reports and chart forms are scanned or filed into patient records and are labeled and accessible.
• Maintain adequate supplies of patient education materials, office, dietary, and medical supplies, and complete requisition forms as needed.
• Assist in ordering patient specimens and reconcile supply orders upon delivery.
• Transcribe and process physician orders using the electronic medical record.
• Monitor and track electronic equipment such as patient ID scanners and laptops to ensure accountability and functionality.
• Depending on assignment, assist with transporting patients, including pre-operative and post-operative patients to critical care units, and participate in OR room turnover.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in the state of practice (required for new hires and transfers; existing Tucson incumbents may not transfer without meeting this requirement).
• Skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology and computer literacy, including keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on ECG or EEG test with accurate identification of lethal cardiac dysrhythmias and epileptiform activity.
• Successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
• For positions at Banner Behavioral Health Hospital, BTMC Behavioral, BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting serving children: possession of an Arizona Fingerprint Clearance Card at the time of hire and maintained throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.
• For employees working at Banner Home Care AZ: possession of an Arizona Fingerprint Clearance Card at the time of hire and maintained throughout employment.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.