Certified Nursing Assistant / Unit Secretary - ICU

About the Role

This position works under the supervision of the Nurse Manager and Registered Nurses, and under the direction of the Nurse Manager, Registered Nurse, and Licensed Practical Nurse. It is responsible for customer service, chart management, retrieval of reports, and patient care duties. The role also includes ordering supplies, order entry, filing patient information, follow-up with patients and physician offices, and other secretarial/clerical tasks. When needed, the position will perform specified treatments within the scope of practice of a CNA. The individual must demonstrate knowledge of age-appropriate patient care and maintain a safe work environment, incorporating national patient safety initiatives.

Responsibilities

• Ensure accurate and timely order entry, retrieve testing results, and manage medical records.
• Prioritize workload and complete daily duties accurately.
• Ensure availability of resources (equipment, instruments, supplies) for positive patient outcomes.
• Maintain a clean, safe, and orderly work/patient environment.
• Navigate systems to access patient information and facilitate transfers.
• Communicate and order supplies using systems proficiently.
• Follow the plan of care, performing treatments and procedures under RN/LPN direction (e.g., enemas, vital signs, perineal care, specimen collection, etc.).
• Understand diverse patient care populations within the community.
• Answer phones using appropriate etiquette and screen calls to support positive service.
• Function as a greeter and advocate for positive customer service.
• Promote teamwork and keep the team informed of changes.

Qualifications

• Education: Nurse Aide (Preferred)
• Experience: Secretarial (Required), Healthcare computer-based systems (Preferred), Healthcare experience (Preferred)
• Licenses and Certifications:
  • Certified Nurse Aid (CNA) - Virginia Department of Health Professions (VDHP) (Required)
  • CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

Pay

Hiring Range: $16.80 - $21.83/Hourly. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Location

Onancock, Virginia