Certified Nursing Assistant-Bryan Heart CT Surg Operations

About the Role

Assists providers with examinations and procedures to serve the medical needs of patients with various health conditions in a professional, confidential, and caring manner. Coordinates the flow of patients, phone calls, lab work, and nurse visits to facilitate quality patient care and customer service goals. Provides professional care within the educational background of the Certified Nursing Assistant (CNA) and in compliance with any applicable licensure/certification requirements and organization policies and procedures.

Serves on the ambulatory care team for an assigned area, including direct patient care as an unlicensed professional under the direct supervision of a Registered Nurse (RN), Physician, or Advanced Practice Provider (APP). Incorporates the primary job functions of a certified nursing assistant (CNA) and other duties related to patient care, dependent upon the work area and/or patient populations assigned.

Responsibilities

• Performs patient care and assists provider(s) with examinations and procedures.
• Facilitates flow of patients in accordance with appointment time to avoid delays for the provider and undue waiting for patients.
• Greets and rooms patients; takes vital signs, updates patient history, verifies medications prior to provider approval, and prepares patients for examination/procedures.
• Rooms patients via Electronic Health Record (EHR) status indicator for outstate clinics and enters clinical documentation and results.
• Assists patients in pursuing preauthorization for PCSK9 inhibitor and other medications based on protocol.
• Documents patient interactions, results, and questions/concerns in a timely manner.
• Responds to calls from patients, pharmacies, hospitals, nursing homes, and other medical offices by telephone and computer.
• Refers all physician telephone orders to a licensed professional.
• Coordinates with assigned RN to provide care beyond practice scope, including triage of patient follow-up, patient teaching, and abnormal test result communication.
• Organizes medication sample storage and checks for outdates.
• Keeps rooms stocked, clean, and ready for use; assists with ordering supplies as needed.
• Complies with HIPAA and maintains confidentiality in matters related to patients, families, staff, and providers.
• Provides care in a non-judgmental, compassionate, non-discriminatory manner, remaining sensitive to patient diversity, autonomy, dignity, and rights.
• Responds appropriately to urgent/emergent situations and maintains compliance with OSHA and safety plans.
• Notifies RN or Clinic Manager of problems/incidents related to staff or patients in a timely manner.
• Participates in meetings related to performance improvement, electronic health record enhancements, and day-to-day operations.
• Manages work hours, supplies, and other clinical costs in line with fiscal responsibility and budget.
• Maintains professional growth and development through seminars, workshops, and professional affiliations.
• Participates in meetings, committees, and department projects as assigned.
• Performs other related projects and duties as assigned.

Requirements

• High School diploma or equivalency required.
• Active Nebraska Certified Nursing Assistant (CNA) credential required.
• Six (6) months CNA experience preferred.

Employees holding nursing licensure will be held accountable to Nebraska nursing licensure requirements and must maintain licensure or an active Nebraska CNA.