Certified Medical Assistant West Tisbury

About the role

Job Summary: The primary purpose of your job is to assist with the delivery of patient care in accordance with current applicable Federal, State and Local standards, guidelines, regulations and established procedures as may be directed by the Administrator, to assure the highest degree of quality care and safety be maintained. This position requires patient care. Employee Type: Regular. Work Location: Onsite at 449 State Road, Martha's Vineyard Hospital, Inc.

Responsibilities

• Plans appropriately for patient care: anticipates needs of patient visits to optimize provider time; ensures necessary paperwork completed and results received prior to visit; completes patient forms (worker's compensation, school/college exam, contract, Medicare questionnaires, etc.); manages incoming documents (fax/scan per office protocols).
• Performs patient intake functions: verifies patients using two identifiers; monitors provider schedules for timely visits; alerts patients and front desk to delays; obtains vital signs per SOP; records visit intake information accurately per SOP; reviews preventative health needs and places orders as per workflow/SOP; reviews and updates medication list, allergies, histories, smoking status, social determinants of health; demonstrates proficiency in EHR documenting accurately; prioritizes delegated tasks based on patient care needs and office activities.
• Effectively communicates with patients/family per MVH service expectations: informs patients of test results/recommendations per provider direction; documents telephone conversations in real time and relays questions/requests to provider; participates in team-based care and patient education initiatives.
• Prepares and assists with office procedures per SOP: assists providers with office-based procedures, prepares supplies and patient; labels and packages specimens; cleans and sterilizes exam room and instruments per protocol.
• Provides individualized, age-specific care per physician/provider orders: administers and documents immunizations; provides vaccine information sheets; ensures vaccine integrity per guidelines; understands immunization schedules; performs other clinical duties (EKG, vision, hearing, pulse oximetry, ear lavage) per protocol; maintains safety/compliance logs; recognizes limitations and seeks advice when needed.
• Supports general office functioning: accepts assignments within scope; performs administrative functions (scheduling appointments, confirming visits, managing work queues, processing inbasket messages, scanning documents); places appointment orders per physician instructions; processes prescription refills; stocks patient rooms per standards and notifies manager when supplies low; attends department huddles/meetings; communicates relevant information to team.

Requirements

• Education: High School Diploma or Equivalent required (no experience in lieu of degree).
• Licenses and Credentials: Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers required.
• Experience: Medical Assistant experience in an ambulatory setting preferred; 0‑1 year preferred; minimum of 6 months employment in an ambulatory physician practice setting in the last 3 years preferred.

Skills

• Ability to make independent decisions when warranted in a timely fashion.
• Ability to deal tactfully with staff, patients, family, visitors, government agencies, and the public.
• Willingness to work harmoniously with professional and non‑professional personnel and the public.
• Ability to read, write legibly, speak clearly, and understand English.

Benefits

• Comprehensive benefits package.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs to celebrate contributions