Certified Medical Assistant/Receptionist - Cascade, IA

What You'll Be Doing:

• Collect pertinent patient health care data, diagnostic testing, treatments, and review medical records
• Confer with physician/mid-level providers to ensure patient needs are met
• May include general office duties such as obtaining and updating patient demographic and insurance information, accepting payment and co pays, scheduling and coordinating multiple appointments, and creating lab orders
• Collaborate with health care team according to plan of care
• Communicate effectively with patients, co-workers, and others
• Promote patient wellness and provide patient education
• Document care provided, including but not limited to: interventions, medication, patient education, and assist with integrity of medical record
• Facilitate reimbursement of services provided, including but not limited to: charge tickets, referrals, and insurance requirements
• Maintain an office environment that is safe, neat, organized, and supplied with necessary equipment, instruments, supplies, and educational materials
• Ensure equipment is functioning safely and properly
• Perform cleaning and maintenance of equipment according to guidelines
• Facilitate systems to improve quality and efficiency of patient care and workflow
• Participate in required meetings
• Perform phlebotomy procedures
• Complete all other assigned projects and duties

Knowledge, Skills, and Abilities:

• Experience - From three months to one year of similar or related experience
• Phlebotomy experience preferred but not required
• Educational background - Equivalent to a two-year college degree or completion of a specialized course of study or certification at a business or trade school
• Interpersonal Skills - A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
• Other Skills - Keyboarding skills and use of electronic equipment. Use and operate a wide variety of diagnostic and medical equipment. Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields. BLS required biannually.