Certified Medical Assistant Primary Care Full-time Days
Northwestern Medicine · Orland Park, IL · 1 mo ago
On-siteMarketingFull-time
We need to output HTML fragment with sections: About the role? The posting includes description paragraphs. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections with real content.
We need to extract content: The posting includes:
- Intro paragraph about Northwestern Medicine, patient-first approach, etc. Could be "About the role" or maybe "About Northwestern Medicine". The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should create sections with those headings if content exists.
We have:
- Hours: "Hours will be starting around 8am and ending around 6:30pm but shift lengths may varry depending on needs of the clinic. No weekends." That's schedule info. So we can have a Schedule section.
- Benefits: "We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees." Also later "Benefits We offer a wide range of benefits..." So we have benefits content.
- Pay: Not mentioned. No pay info. So we should NOT include Pay section.
- Requirements: There's "Qualifications Required:" list. That's qualifications. Also "Preferred:" list. Could be Requirements and Qualifications sections. The instruction: Use headings Requirements, Qualifications, Skills. We need to decide what goes where. Typically Requirements = mandatory qualifications; Qualifications = maybe certifications? But we can map: Required qualifications under Requirements; Preferred under Qualifications or Skills? The posting also includes skills like "Ability to communicate effectively in English", "Basic computer knowledge", etc. Those could be Skills.
We need to preserve all substantive info. Let's extract:
About the role: The introductory paragraphs describing Northwestern Medicine, patient-first approach, opportunity, etc. Also the description of CMA role: "The Certified Medical Assistant reflects the mission..." etc. That's role description. Could be About the role.
Responsibilities: The big list after "Responsibilities:" bullet points.
Requirements: The "Qualifications Required:" list (mandatory). Also maybe "New graduates/hires must obtain certification/registration within 1 year from hire date." plus list of accepted certifications.
Qualifications: The "Preferred:" list (Associates degree, Second language proficiency a plus). Also maybe "Additional Information" but that's boilerplate.
Skills: Could be the abilities like "Ability to type proficiently and accurately", "Ability to communicate effectively in English", "Ability to assess and determine situations requiring an interpreter", "Basic computer knowledge". Also "Ability to utilize medical record systems". Those could be skills.
But we need to avoid duplication. Let's structure:
.
Now Schedule: we have hours.
Benefits: we have description.
Now About the role: combine introductory paragraphs and description of CMA role (mission, vision, values, multi-skilled worker, etc.) Let's capture:
"At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?"
Then description: "The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment."
We can combine into a couple paragraphs.
Now Responsibilities: list all bullet points after "Responsibilities:" until before "Qualifications Required:" (the list is long). We need to capture each responsibility as separate . Let's extract them:
- Presents a friendly, approachable, professional demeanor and appearance.
- Provides accurate information and timely updates to patients and customers.
- Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
- Provides directions or help to patients and customers with finding their way.
- Uses effective service recovery skills to solve problems or service breakdowns when they occur.
- Demonstrates teamwork by helping co-workers within and across departments.
- Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
- Uses organizational and unit/department resources efficiently.
- Manages work schedule efficiently, completing tasks and assignments on time.
- Contributes to opportunities and processes for continuous improvement.
- Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
- Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN.
- Records medical, surgical and family histories, medications and vital signs.
- Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments.
- Always considers specific patient needs; administers care according to individual age and abilities.
- Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary).
- Administers injections and medications as directed by physician.
- Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures.
- Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing.
- Is knowledgeable about the purpose, process and results for tests and lab specimens frequently performed in an office setting.
- Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation.
- Consults an RN, LPN, or physician should the patient have questions regarding their results.
- Adheres to CDPG Environment of Care policies.
- Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered.
- Cleans, disinfects, changes linen etc.
- Performs quality checks and trouble-shoots office instruments.
- Is knowledgeable of sterilization techniques and biological indicators for sterilization.
- Participates in shared governance, committee work, and practice/department projects.
- Demonstrates the knowledge of proper identification and reporting of medical/health care errors.
- Demonstrates a willingness to support co-workers; voluntarily pitches in.
- Willing to mentor and train new staff.
- Acts as an integral member of the team.
- Communicates appropriately and clearly with all.
- Maintains a good working relationship within the office and other ancillary departments.
- Demonstrates a positive attitude.
- Handles situations in a mature and professional manner.
- Prioritizes and re-prioritizes workflow and maintain an organized workspace.
- Engages in teamwork as a team player and a team builder.
- Meets current standards and policies for documentation.
- Provides documentation that is timely, accurate, up to date, complete and legible.
- Charges for all ancillary services performed
- Participates in ongoing educational activities appropriate to the area of practice.
- Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge.
- Shares knowledge from continuing education programs with co-workers.
- Exhibits creativity and flexibility through the dynamics of change.
- Appropriately utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc.
- Stays informed of medical record and practice management system updates and implements into daily work.
- Utilizes online resources efficiently including Outlook, Corridors, and Team Sites.
- Completes other duties as assigned
Note some duplicates with skills; but we will keep them in Responsibilities.
Now Requirements: list mandatory qualifications.
Let's extract from "Qualifications Required:":
- Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program
- High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program
- American Heart Association
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should create sections with those headings if content exists.
We have:
- Hours: "Hours will be starting around 8am and ending around 6:30pm but shift lengths may varry depending on needs of the clinic. No weekends." That's schedule info. So we can have a Schedule section.
- Benefits: "We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees." Also later "Benefits We offer a wide range of benefits..." So we have benefits content.
- Pay: Not mentioned. No pay info. So we should NOT include Pay section.
- Requirements: There's "Qualifications Required:" list. That's qualifications. Also "Preferred:" list. Could be Requirements and Qualifications sections. The instruction: Use headings Requirements, Qualifications, Skills. We need to decide what goes where. Typically Requirements = mandatory qualifications; Qualifications = maybe certifications? But we can map: Required qualifications under Requirements; Preferred under Qualifications or Skills? The posting also includes skills like "Ability to communicate effectively in English", "Basic computer knowledge", etc. Those could be Skills.
We need to preserve all substantive info. Let's extract:
About the role: The introductory paragraphs describing Northwestern Medicine, patient-first approach, opportunity, etc. Also the description of CMA role: "The Certified Medical Assistant reflects the mission..." etc. That's role description. Could be About the role.
Responsibilities: The big list after "Responsibilities:" bullet points.
Requirements: The "Qualifications Required:" list (mandatory). Also maybe "New graduates/hires must obtain certification/registration within 1 year from hire date." plus list of accepted certifications.
Qualifications: The "Preferred:" list (Associates degree, Second language proficiency a plus). Also maybe "Additional Information" but that's boilerplate.
Skills: Could be the abilities like "Ability to type proficiently and accurately", "Ability to communicate effectively in English", "Ability to assess and determine situations requiring an interpreter", "Basic computer knowledge". Also "Ability to utilize medical record systems". Those could be skills.
But we need to avoid duplication. Let's structure:
About the role
Intro paragraphs about Northwestern Medicine and the CMA role.
Responsibilities
- ... each responsibility ...
Requirements
- Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program
- High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program
- American Heart Association accredited Basic Life Support (BLS/CPR) certification
- Completion of phlebotomy class or equivalent experience
- Basic computer knowledge
- Ability to type proficiently and accurately
- Ability to communicate effectively in English, both verbally and in writing
- Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively
- New graduates/hires must obtain certification/registration within 1 year from hire date
- Accepted certifications: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), NRCMA (NAHP)
- An active RN or LPN license in the state of Illinois will be accepted in lieu of CMA certification
Preferred Qualifications
maybe use Qualifications heading. But we have "Preferred:" list. Could be under Qualifications.Qualifications
- Associates degree in Medical Assisting
- Second language proficiency a plus