Certified Medical Assistant- Per Diem
Responsibilities
- General Medical Assistant
- Utilizes medical knowledge and skills to perform patient care tasks under the conformance of current and recognized techniques, procedures, and standards within the scope of practice of the certification held.
- Includes but not limited to:
- Greeting patients, answering telephone, and direct calls to patients.
- Documenting patients' demographics, history, symptoms and other significant information as directed by the Practitioner(s).
- Maintaining a safe work environment within compliance with infection control guidelines.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Venipuncture and skin puncture for the purpose of withdrawing blood.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Managing patient flow.
- Performing effective communication with miCare team and patient to ensure coordination of care.
- Carrying out Practitioner(s) orders accurately and directly.
- Documenting provided care as required.
- Inventory, ordering and restocking supplies.
- Maintaining documentation and patient files.
- Maintaining a functional and clean work environment.
- Maintain procedure manual, update as needed. Ensure consistent management to procedures.
- Facilitation of Health Fairs for participating employers.
- Presentation to potential and existing clients.
- Customer Service
- Acts as a role model in demonstrating the core values in customer service delivery.
- Provides timely and thorough follow-up with internal and external customers.
- Appropriately escalates difficult issues up the chain up to miCare administration following the reporting structure.
- Quality Assurance
- Serves on committees, work groups, and/or process improvement teams, as assigned, to assist in improving quality/customer satisfaction.
- Recognizes and alerts appropriate supervisor of trends within their scope of responsibility that fall outside of quality parameters.
- Performs self-quality monitoring in order to develop and execute plans to meet established goals.
- Provides ongoing feedback to help optimize quality performance.
- Collaborates with others and cross-departmentally to improve or streamline procedures.
- Develops new or improves current internal processes to improve quality.
- Graduate of a Licensed Practical Nurse OR Certified Medical Assistant program
- 2+ years clinical medical assistant experience with phlebotomy skills
- Medical terminology proficiency
- Current BLS
- Working knowledge of computers and software including but not limited to Microsoft Office products
- Proficient typing skills
- Demonstrated organizational skills, problem-solving, analytical skills and detail oriented
- Strong written and oral communication skills
- Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities in order to meet deadlines
- Ability to maintain the confidentiality of protected health information in compliance with HIPAA regulations
- Intermittent physical effort involving lifting of up to 25 pounds, standing, sitting, walking, and stooping, kneeling, crouching, or crawling, and supporting patients is required
- A typical workday may involve exposure to virus, disease and infections
- Frequent use of a keyboard, and reaching with hands and arms required
- Normal vision and hearing abilities required, including close vision and ability to adjust focus
Requirements
Skills and Abilities
Benefits
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