Certified Medical Assistant - Palliative Care

Key Responsibilities

• Support palliative care providers with patient visits, clinical documentation, and care coordination
• Room patients, obtain vital signs, reconcile medications, and prepare charts for visits
• Aid in symptom management workflows and patient follow-up communications
• Cook up referrals, imaging, lab work, and specialty appointments as needed
• Serve as a compassionate point of contact for patients, families, caregivers, and community partners
• Support advanced care planning discussions through preparation of documentation and patient resources
• Collaborate closely with RNs, clinicians, and interdisciplinary team members
• Maintain accurate and timely documentation within the electronic health record (EHR)
• Create a calm, respectful, and supportive environment for patients and families navigating serious illness
• Participate in quality improvement and workflow optimization initiatives within the palliative care department

Requirements

• Graduate of an accredited Medical Assistant program
• Certification from national certifying entity (AAMA, NCCT, AMT, NHA, etc.)
• Current Washington State Medical Assistant-Certified credential required, or ability to obtain within 6 months of hire
• Current healthcare provider BLS required
• Strong interpersonal and communication skills with the ability to navigate sensitive conversations compassionately
• Ability to work effectively in a collaborative, team-based environment

Preferred Experience

• With EPIC or electronic medical records
• Previous experience in primary care, oncology, hospice, geriatrics, internal medicine, or palliative care
• Compassionate and patient-centered approach to care
• Strong organizational and multitasking skills
• Ability to remain calm and supportive in emotionally complex situations
• Commitment to dignity, respect, and holistic patient care
• Passion for improving quality of life for patients and families

Pay

Pay Range: $21.81 - $30.53