Certified Medical Assistant- OUHC Family Medicine Clinic GME- Full Time

About the role

Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

Responsibilities

• Provides individualized medical care to assigned patients in person, electronically, and via telephone under the supervision of a licensed health care provider.
• Assists in the delivery of health care services to patients of various backgrounds and ages, maintaining positive relationships with patients and their families.
• Works effectively with fellow employees to ensure efficient patient flow throughout visits, providing support to patients and the attending physician.
• Communicates via phone to ensure patient needs are met timely and accurately.
• Accesses company data systems to document pertinent medical information.
• Supports the patient and provider throughout the patient visit; ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training, and credentials through personal professional development.
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic.
• Adapts behavior to the specific patient population, including respect for privacy, method of introduction, adapting explanations, requesting permissions, and communication style.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Remains knowledgeable on current federal, state, and local laws, accreditation standards, or regulatory agency requirements that apply to the assigned area and ensures compliance.

Requirements

Education: High School Diploma/GED required; completion of a formal medical assistant training program preferred.

Experience: Experience working with and maintaining confidential information; experience working in a fast-paced environment with minimal supervision.

Certifications: Medical Assistant Certification required; Basic Life Support (BLS) from the American Heart Association required.

Physical and Environmental Demands: Medium work – exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, or up to 10 pounds constantly to move objects. Duties performed routinely require exposure to blood, body fluid, and tissue. Work in patient care areas where patients enter, direct patient contact, and/or handling specimens that could contain communicable diseases. Occupational risk for exposure to all communicable diseases; possible exposure to hazardous medications or hazardous waste through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste.

Note: This position is not eligible for remote work for individuals residing in Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont,