Certified Medical Assistant - Jewett Orthopedic Institute, Downtown Complex

About the Role

The Certified Medical Assistant (CMA) plays a key role in delivering high-quality patient care in an outpatient/ambulatory setting at Orlando Health Jewett Orthopedic Institute, a leading provider specializing in orthopedic and sports medicine conditions and injuries.

Responsibilities

• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Acts as a liaison on behalf of the patient to schedule specialty testing or physician consultations, providing necessary scheduling information.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.

Requirements

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.

Qualifications

• Maintains current BLS Healthcare Provider Certification.
• Maintains current certification or registration by one of the following agencies:
  • Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA).
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA).
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA).
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT).
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP).
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or American Allied Health (AAH).
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.